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“From the beginning process of looking to making decision, the salesperson was knowledgeable, professional and fun....the delivery guys were on time and showed us how to operate the machines. And then when we received the email with pics of setup, OMG. Couldn't believe the upfront professional business. Definitely ⭐️⭐️⭐️⭐️⭐️”
“Best experience ever. Have unhappily been with another carrier for many years and have just never taken the time to explore Verizon, even though many family and friends have told me to. I should have listened! If you think you don’t like change I suggest you go talk to Clark at Verizon! So happy with my new cell phone service that I switched my home internet carrier to Verizon as well. Couldn’t be happier.”
“So I’ve called the number that’s on here and it says that it’s only a hotline number and that they cannot connect me to the local store but I think that that’s a bunch of crap because the world that we live in now so I think it will spam I’m picking up. Does anybody have the direct number or extension that I can call them tomorrow? Thanks and I want the other day and the guy that was helping me in the geek squad thing he was great. He was a young college guy. We had a good conversation and very smart, and I appreciated him”
“Chris went above and beyond helping me upgrade my phone and making sure that we were receiving the best promotions and discounts available to us. He even helped me upgrade other lines on our family plan so they wouldn’t have to go in person to their own local Verizon stores. I had previously considered just upgrading online, and I’m so glad I didn’t! I never would have figured out how to save this much on my own. Thanks for all the help, Chris!”
“Excellent experience from start to finish. The stove purchase was easy, and the delivery was even better. Gerardo, my delivery driver, did a great job today and provided top-tier service. It’s not often you see this level of care anymore!”
“Employees are amazing - shoutout to Sarah who is always positive, helpful, and real. She goes above and beyond. That job is often thankless but you’d never know it by the experience she (and others) provides.”
“Struggled to find things and there weren't any staff around to help. There was an ATT sales person, however, and when I wasn't interested, he was rude. However, the products were nice and the prices were excellent. The checkout person was so nice. I will be back.”
8AM - 10PM
1600 E 151st St, Carmel
Electronics
“Great service today. Thanks. Even though the lines were long and weekend before Christmas. The staff made sure to navigate and keep the lines moving.
Thank you ? Kudos.
Happy Holidays??”
“Went to the Pokemon TCG Destined Rivals prerelease yesterday and had a great time! This is a pretty cool shop inside the mall that offers a pretty big selection. Big thanks to Prof. Gill and the crew for throwing a fun event yesterday, and I definitely look forward to playing here again in the future.”
“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”
“My family and I were looking to switch phone providers. After being with Sprint for years, merging with T-Mobile, we’ve been having lots of issues getting coverage out in the country. After doing some research and talking with friends and family, we decided to make the switch to Verizon. We showed up and were helped by Korey Givens. He was amazing! He did an excellent job at explaining every plan, how good the coverage is, the benefits of switching, and the features of each phone. The patience he has is really incredible too! After the 2 1/2 hour process of switching providers and getting new phones, he even made an effort to give us his card to text and call for any issues. He really is an excellent and efficient employee and I hope he gets the appreciation he deserves from the company.”
“Yari and Tez are such great delivery guys they are fast and organized. They put my furniture together perfectly and cleaned up their mess. Thank you Aaron’s ? I will be recommending everyone”
“AV Designers are awesome to work with. They are very clean and take the thought process out of it for you. They designed, installed and tested our entire audio, video and wi-fi services and made sure all was perfect. We have always had great interactions with any techs that come out and love that they answer any day of the week and talk to you in person when they get back to you promptly no matter the time of day. I would recommend them to anyone interested in this type of service.”
“Came into the store with an issue that Verizon online customer service was unhelpful with, and Greg took the time to listen and give his best assistance for my problem. I appreciate that he tried every avenue available to him to help me. Thanks, Greg!!”
“Do neat clean, well stocked . Jus like any other best buy. The only reason I gave one star less is coz there were these young sales people standing around, they should have been active , going around asking ppl if they need anything?”
“Logan Gant & Shveta Clint and Victor gave me exceptional quality service I was able to come in with my iPhone 15 and traded in for a 17 pro phone bill is a lot less expensive cleanly store Great customer service and truthful, honest reviews”
11AM - 6PM
6020 E 82nd St, Indianapolis
Electronics
“I went in there searching for Pokemon: Legends of Arceus, but the worker told me they were out of copies. Instead of turning me away, he suggested a plethera of other GameStops in the area that had it in stock, as well as Disc Replay. Friendly, kind, and personable staff!”
“Since I am technologically challenged, I depend on the honest advice of others. Best Buy has been to me just that over the years. Receiving the right information to make a purchase or not. They have always steered me in the right direction.”
“Target is always good! It was black Friday in the afternoon when we were there & it was pretty clean & organized! We got in & out without struggling to find what we were looking for it was great!”
“I've purchased my 65" and 50" with swivel mounts and 2 blue tooth surround sounds personally. I bought a 50" and swivel mount as a gift for my grandmother. when my Dad found out how great the prices were he immediately had me run with him for an Identical 50" and swivel mount I installed in there bedroom. great prices on awesome products. No reason in the world to spend double and triple the price when a 15 month warranty is offered with extended warranties available as well. Love the place would recommend them to anyone and advise people to do the same.”
“They have always treated me right. They listen to want your searching for and lead you in that direction and let you make up your own mind. Great place for quality equipment! They have help me achieve my dream sound system.”
“Have always had great experience at this store. They never answer the phone, which sucks, but going in I get great service and always helpful. Have had cricket for 9 years except 1 month I switched to Xfinity for a “trial”. I work in home health and travel all over. Lost signal tons and switched right back!”
“Quick response time and highly knowledgeable in IT issues! Always a pleasure to work with, and I truly appreciate how patient the techs are with those of us who don’t have an IT background.”
11AM - 7PM
8702 Keystone Crossing, Indianapolis
Electronics
“Although it is 35 minutes from my home, sitting down with a Genius to get help with my product was far superior than trying to get help on the phone. The store was busy, although I have seen it busier. Nonetheless the wait was minimal. I have always wished there was a retail Apple store closer. This is a large metro area with one store. I would love to have a downtown Indianapolis store or one on the N-S corridors between downtown and Greenwood.”
“My experience with Cricket Wireless has been excellent thus far. Arturo provided exceptional assistance and expertise. I highly recommend Cricket Wireless, giving them a perfect 10/10 rating. The service I received was welcoming, allowing me to leave the store promptly with my new phone. I would like to give a special thank you to Arturo for his outstanding customer support.”
“Took less than 1min for me to get serviced, very polite customer service, and very patient! I just wanted to transfer my phone number to my new phone and I was explained exactly how, and she waited for my service on my new phone to work before I left just so we knew that the phone was working properly.”
“Bought a sofa and one of the pieces was damaged. Called and talked to Tara who was amazing at customer service and called back several times to give me updates on the resolution. Ended up going back to the store and the night manager Arnold was amazing. He helped us switch out the damaged piece and was very understanding and accommodating.”
“I had a $3000 Pioneer receiver that when operated via phone to turn up the volume the unit proceeded to maximize volume to full blast. This in turn new my new klipsch speakers. Pioneer said they never heard of that issue which happens all the time (since replaced with a Denon unit no more issues). And denied me any help. Figures I'd ask Klipsch and they went above and beyond, upgraded my speakers as the were no longer available and followed up with me 2 times after the fact to make sure everything sounded good and was working correctly.”
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“Thought my broken phone would lead to a bad day and experience, but it ended up being a wonderful experience. Rachel helped me figure out the right options for my situation. Thank you!”