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“From the beginning process of looking to making decision, the salesperson was knowledgeable, professional and fun....the delivery guys were on time and showed us how to operate the machines. And then when we received the email with pics of setup, OMG. Couldn't believe the upfront professional business. Definitely ⭐️⭐️⭐️⭐️⭐️”
“Best experience ever. Have unhappily been with another carrier for many years and have just never taken the time to explore Verizon, even though many family and friends have told me to. I should have listened! If you think you don’t like change I suggest you go talk to Clark at Verizon! So happy with my new cell phone service that I switched my home internet carrier to Verizon as well. Couldn’t be happier.”
“So I’ve called the number that’s on here and it says that it’s only a hotline number and that they cannot connect me to the local store but I think that that’s a bunch of crap because the world that we live in now so I think it will spam I’m picking up. Does anybody have the direct number or extension that I can call them tomorrow? Thanks and I want the other day and the guy that was helping me in the geek squad thing he was great. He was a young college guy. We had a good conversation and very smart, and I appreciated him”
“Huge shoutout to Chris, Javier, and Broc at Verizon for making my phone upgrade experience so smooth and stress free! 🙌 From start to finish, they were incredibly professional, patient, knowledgeable, and genuinely helpful.
Updating phones can honestly be such a headache, let alone switching phone numbers- but this team took the time to answer all my questions, walk me through everything clearly, and made sure everything transferred and worked properly before I left. Their customer service was top tier and you can tell they truly care about helping people rather than rushing them out the door.
If you’re looking for a Verizon team that’s friendly, efficient, and actually makes the process enjoyable, I highly recommend working with Chris, Javier, and Broc. Exceptional service all around!”
“We had the pleasure of being involved in a weekend long game convention hosted at Gamer's Loot this past weekend and had an absolute blast! Yes, the store allowed our gaming community to invade and play games at their tables while we raised money for a local charity. The store itself has a lot of gaming space, and product only covering about half the store (I think, if I'm off on the actual square footage, my apologies). So there is space to gather with friends, and play games, and this is the intention of the owner, Matt. Oh, and he let (and helped) us rearrange the tables several times to fit our needs. I've had many good conversations with him about the store, gaming in general, and specific products. When I was looking for something and he didn't have it in stock, he usually let me know within a minute or two how fast he can get in, or if I'd be better off getting it online. Yeah, he really tries making players happy instead of just raking in every last penny he can. I've always enjoyed gaming and shopping here and look forward to being back again often. I'd like to see more variety in the snacks selection, but that's not nearly as important to me as having space to play, and the Pathfinder products I'm looking for. Game on!”
“Excellent experience from start to finish. The stove purchase was easy, and the delivery was even better. Gerardo, my delivery driver, did a great job today and provided top-tier service. It’s not often you see this level of care anymore!”
“Employees are amazing - shoutout to Sarah who is always positive, helpful, and real. She goes above and beyond. That job is often thankless but you’d never know it by the experience she (and others) provides.”
“Struggled to find things and there weren't any staff around to help. There was an ATT sales person, however, and when I wasn't interested, he was rude. However, the products were nice and the prices were excellent. The checkout person was so nice. I will be back.”
8AM - 10PM
1600 E 151st St, Carmel
Electronics
“Great service today. Thanks. Even though the lines were long and weekend before Christmas. The staff made sure to navigate and keep the lines moving.
Thank you ? Kudos.
Happy Holidays??”
“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”
“My family and I were looking to switch phone providers. After being with Sprint for years, merging with T-Mobile, we’ve been having lots of issues getting coverage out in the country. After doing some research and talking with friends and family, we decided to make the switch to Verizon. We showed up and were helped by Korey Givens. He was amazing! He did an excellent job at explaining every plan, how good the coverage is, the benefits of switching, and the features of each phone. The patience he has is really incredible too! After the 2 1/2 hour process of switching providers and getting new phones, he even made an effort to give us his card to text and call for any issues. He really is an excellent and efficient employee and I hope he gets the appreciation he deserves from the company.”
“Yari and Tez are such great delivery guys they are fast and organized. They put my furniture together perfectly and cleaned up their mess. Thank you Aaron’s ? I will be recommending everyone”
“AV Designers are awesome to work with. They are very clean and take the thought process out of it for you. They designed, installed and tested our entire audio, video and wi-fi services and made sure all was perfect. We have always had great interactions with any techs that come out and love that they answer any day of the week and talk to you in person when they get back to you promptly no matter the time of day. I would recommend them to anyone interested in this type of service.”
“As always, K&Js staff are so helpful!! Brandon and Alex went above and beyond choosing, purchasing and setting up the correct laptop for our new intern.. Thank you!”
“Do neat clean, well stocked . Jus like any other best buy. The only reason I gave one star less is coz there were these young sales people standing around, they should have been active , going around asking ppl if they need anything?”
“Came into the store with an issue that Verizon online customer service was unhelpful with, and Greg took the time to listen and give his best assistance for my problem. I appreciate that he tried every avenue available to him to help me. Thanks, Greg!!”
“Logan Gant & Shveta Clint and Victor gave me exceptional quality service I was able to come in with my iPhone 15 and traded in for a 17 pro phone bill is a lot less expensive cleanly store Great customer service and truthful, honest reviews”
“Since I am technologically challenged, I depend on the honest advice of others. Best Buy has been to me just that over the years. Receiving the right information to make a purchase or not. They have always steered me in the right direction.”
“Target is always good! It was black Friday in the afternoon when we were there & it was pretty clean & organized! We got in & out without struggling to find what we were looking for it was great!”
“Ovation is your one stop for top quality Audio and Video needs. I recommend for you to stop in and browse, sit and listen to the awesome music systems for inside and outside of your home.”
10AM - 8PM
8403 Michigan Rd Ste D, Indianapolis
Electronics
“Cecilia was amazing! i couldn’t have asked for a better representative, she was thorough, very friendly and awesome at her job (: employees like her are why i continue to go through cricket! the employees in this store have been awesome everytime i’ve come in”
“Have always had great experience at this store. They never answer the phone, which sucks, but going in I get great service and always helpful. Have had cricket for 9 years except 1 month I switched to Xfinity for a “trial”. I work in home health and travel all over. Lost signal tons and switched right back!”
10AM - 9PM
6020 E 82nd St, Indianapolis
Electronics
“The guys at the store this Sunday were so lively, funny and sweet! They were super kind and helpful. Sorry if i get their names wrong but I believe it was Chris, Tim, and Sean. They are all amazing and they deserve crazy raises! (And no, they did not put me up to this lol I did it of my own volition!)”
“Took less than 1min for me to get serviced, very polite customer service, and very patient! I just wanted to transfer my phone number to my new phone and I was explained exactly how, and she waited for my service on my new phone to work before I left just so we knew that the phone was working properly.”
“Bought a sofa and one of the pieces was damaged. Called and talked to Tara who was amazing at customer service and called back several times to give me updates on the resolution. Ended up going back to the store and the night manager Arnold was amazing. He helped us switch out the damaged piece and was very understanding and accommodating.”
“I had a $3000 Pioneer receiver that when operated via phone to turn up the volume the unit proceeded to maximize volume to full blast. This in turn new my new klipsch speakers. Pioneer said they never heard of that issue which happens all the time (since replaced with a Denon unit no more issues). And denied me any help. Figures I'd ask Klipsch and they went above and beyond, upgraded my speakers as the were no longer available and followed up with me 2 times after the fact to make sure everything sounded good and was working correctly.”
10AM - 9PM
8702 Keystone Crossing, Indianapolis
Electronics
“I went in on Fourth of July & came back the next day. Had a great experience both times. Alejandra, Mohamed, and Aryana all helped me and were extremely kind, patient, and efficient. So grateful!”
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“Thought my broken phone would lead to a bad day and experience, but it ended up being a wonderful experience. Rachel helped me figure out the right options for my situation. Thank you!”