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“Kevin was so helpful!!! I had issues setting up my son’s Apple Watch with a standalone Verizon number. I was on the phone for hours with Verizon tech support and no one could help. We came to the Verizon store and Kevin took a try at fixing it. Even though we came right before the store closed. He solved the problem within ten minutes and double checked that everything worked! My son and I are very excited. Thank you, Kevin!!!”
“I was unable to charge my IPhone with a regular charger. I had to use a standup charger and it was super inconvenient. I came in to CPR right before they closed and took care of me within a few minutes. Service was great and the workers were professional and knew exactly what they were doing.
Thanks for the great service!”
“Cheyenne was so helpful and spent time explaining everything to us and helped us figure out what would be best for what we were looking for. Loved working with her!!!”
“Tanner was easy to work with, helpful with all of our questions, reviewed our account with ease, and had a very pleasant personality. I would definitely recommend visiting him to help you out if you have any issues or questions.”
“10/10 recommend. I was having some issues regarding a trade in, and the manager Jakeb was more than helpful. He seemed like he genuinely wanted to help solve the issue, and took a lot of initiative to help me solve my issues.
I left a very happy customer, and I would TRAVEL to a store that he worked at to keep such service. Good job Verizon.”
“When my elderly mom was scammed and allowed the hacker to get into both her computer and cell phone, I was In a panic and wanted to ensure all viruses, etc they had put on her devices were gone. Justin at CPR was the best! He ran scans on both phone and computer, removed all malware and showed me how to adjust settings on her phone to help prevent from happening in future. So incredibly kind, knowledgeable and affordable!”
“Got an excellent service at a very good price. My Samsung Z folder screen had problem and they fixed it with ease and not loosing any of my data after the change of all screens. Great job!!”
“The clerk analyzed my husband’s phone, told him it couldn’t be fixed , and did not charge us despite his sign saying there was a charge for analysis. Thank you!”
“I love this store. He was wonderful. He made it so easy. I was literally there 30 to 35 minutes and everything got switched over very quickly and I would recommend anyone come to this Verizon location because they were amazing and they just made everything so easy.”
“Lost my number and device abroad. Todd was super helpful and spent over 1h trying to get my number back ! Later that week Stephen was able to finaly get my number , I have this number over 10y by now , back! Can thank both enough!”
“Great experience. Tyler was very helpful, checked our account status, and walked me through the options. The setup process was relatively painless. I definitely recommend these guys.”
“Marilyn was fantastic! There were 2 families ahead of me when I arrived and she was the only one in the store and she still got through everyone rather quickly and made sure everyone was taken care of. If you need to stop in an AT&T store I would recommend this one.”
“With the caveat that I have only been using this purchase for about a week, so far it's everything I wanted. The case stays on quite tightly and definitely has room for a couple of credit cards and bills. The mount for the car has solved the where have I put my phone problem and I no longer have to look to see where it's fallen to. I get in the car, put it on the mount and off I go.
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“Mitchell was fantastic in helping me with a problem getting back to AT and T from another carrier. He was patient and friendly and answered all of my questions. Got me up and running again. Highly recommend!”
“Steven (I think) kindly cleaned the clunk of trash out of my phones charging port for free on a stressful day. Thank you so much for an awesome and fast and stressfree process. I will definitely be back for laptop or other repairs, thank you”
“I'll say this wasn't happy about 1st contact by the clerk regarding my upgrade but after the owner contact me diffenitly ill recommend this location to everyone need help from store reps and thank you Tawfiq and Ahmad for taking the time and explaining it to me and plz forgive me if I cost ur any issues.
Thank you”
“I went in with my own devices to add a second line while keeping my existing line active, and to sort out a few Apple ID and Apple Watch issues. I went in expecting a bureaucratic nightmare, but instead was helped by Trey Davis, who quickly diagnosed the issue, solved all my problems, and got me on my way in short order. Trey was also professional and friendly. It's been a long time since I needed to visit a Verizon store in person, and I was genuinely impressed by the high-quality, competent, and knowledgeable customer service I received today. Today's visit has me feeling very confident in my decision to stay with Verizon.”
“Yesterday I had the best service I have ever experienced from AT&T. The manager, Josh, greeted my mother and I right when we walking and asked Ana M. to take care of phone upgrades. Ana is a rock star! She knew all about the different models the offered and help understand all the ins and outs that come with purchasing a new phone. And she did it all with kindness and a smile.
One of the most special things about the experience there was to see Ana, Josh and Jeremiah (the district manager) work as a team. Each member was willing to ask and answer questions not just for each customer that came in but they also show a willingness to help each other too.
Talk about night and day difference from coming to this store a few years back!
10/10 would come back!”
“The manager - Julia, is always extremely helpful and patient! This store provides the BEST customer service. I recommend going to this store for any of your phone or internet needs”
“Round Room was an absolutely stunning and perfectly sized venue for my New Year's Eve wedding! Absolutely pristine, modern and massive! So much space to comfortably accommodate our 250 guests. The sound system was perfect for live music. The venue worked so well with all of our specific requests for catering, DJ, etc. And the event coordinator is extraordinarily gifted - was so impressed with her timeliness and experience. Would highly recommend this venue for any couple!”
“I had an excellent experience at the 116th St. store in Fishers, IN. Charles was very professional and very kind. He took time to go over the issues I was having and helped me to resolve them.”
“Pillows came very quickly! We slept on this brand of pillows at a hotel while on vacation . They are wonderful! Keep your head cool and no neck pain in the morning. Everyone should have theses pillows on their bed so you feel like your on vacation every day!!!!!”
“Huge shoutout to Chris, Javier, and Broc at Verizon for making my phone upgrade experience so smooth and stress free! 🙌 From start to finish, they were incredibly professional, patient, knowledgeable, and genuinely helpful.
Updating phones can honestly be such a headache, let alone switching phone numbers- but this team took the time to answer all my questions, walk me through everything clearly, and made sure everything transferred and worked properly before I left. Their customer service was top tier and you can tell they truly care about helping people rather than rushing them out the door.
If you’re looking for a Verizon team that’s friendly, efficient, and actually makes the process enjoyable, I highly recommend working with Chris, Javier, and Broc. Exceptional service all around!”
“Could not have had a better experience at this store!!! Jaimin Brahmbhatt & Anthony Blew were able to restore my broken phone as well as find a better plan for my family members. Much less expensive than I thought it was going to be as well. Highly recommend going here for all of your wireless and cellular needs!”
“Fabio was absolutely amazing! He was professional, had unbelievable listening skills (which in our current world is needed more than ever), and was quick to help me get exactly what I needed!! He was not a pushy salesman, did not try to upsell me, and my interaction with him definitely made the top 3 highlights of my day! One of the reasons his help was invaluable was because he was good (quick) at taking care of the technical details of getting my phone service switched over. This was important for my small business to continue to operate smoothly. I would highly recommend working with Fabio! Thank you Fabio!!”
“Cadence is awesome, VERY knowledgeable. She answered questions beyond the scope of adding Internet. Cleared up account trouble and helped with phone data storage.”
11AM - 6PM
2174 E 116th St, Carmel
Mobile Phones
“Chris was fabulous. He was able to problem solve my mom's phone issues and help direct us on other family phone issues. He is my go to phone guy. No reason to go anywhere else. He is very knowledgeable, kind, and helpful. Thank you Chris!”
11AM - 6PM
7828 E 96th St, Fishers
Mobile Phones
“On the 6th of April, my mother and I visited the store to get her ordered phone and replace my lost phone.
We were assisted by Nathan, who handled things amazingly. Greeted by Danae, which is very polite professional. Both associates were wonderful during a time that was a bit hard with explaining things with my mother due to being older. I thank them both for the service. Both phones are working amazingly.”
11AM - 5PM
10300 Kincaid Dr Ste 100, Fishers
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“Beautiful building with a casual work environment! This office is full of people who care about the right things and try to do the right things for their employees and communities they touch.”
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“Skylar helped us set up a new plan and purchase new phones! He was very knowledgeable about everything and even showed us the prices for different options we had. We look forward to coming back in a few days to set up our new phones!”