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“I love banking here! They know who I am. The tellers are always very pleasant, and understanding. I had a few issues, which were dealt with immediately and in my favor. They even blocked potentially fraudulent websites from accepting my payment, then called the next day to make sure it was me. Thanks everyone, for everything!”
“Came in simply to open a savings account to refinance my truck later. Alex helped me thru the process of doing it now along with teaching me how it all works very clearly. I had never stepped into a 3 Rivers before, but I don't think I'll be stepping into another bank for quite a long time. Thank you Alex (and the whole team) for your patience with me and becoming my new credit union.”
“I need to buy change for work. A smallsum and the ladies were all very friendly and quickly put together my order of change. They made friendly chit chat and made me feel welcome. We have been with this bank for a while now and have never had any problems. It was the first time I had been in the LaGrange branch. Very pleased.”
“Haley and the staff at the LaGrange branch have ALWAYS exceeded by a wide margin the expected level of service. I cannot say enough good about my experience there.”
“It's the staff that makes this Bank human to me. They're extremely helpful, very professional, and always will find an answer to any question. I appreciate that.”
“I use the Kendaville branch and the staff is absolutely wonderful they are always so kind and smiling and if they don’t have the answer they will find it for you! The only problem I have with the bank is they are a small bank so there are only three ATMs that are even remotely close to my area. Lake City charges a three dollar fee for using any other ATM plus whatever fees that ATM charges even if a Lake City Bank ATM is out of service. Those fees add up! If they could provide more ATMs maybe one in each town nearby or waive that fee It would be 5 stars!”
“This is NOT an “open branch” but their “headquarters”/Operations Center now, since about 2020! You can’t do actual banking business here anymore, like cash checks or deposit money. The “working branch” in LaGrange is south of here, past the grocery store.It would be helpful if they worked together with Google to get this info transferred over to the new building’s information, like Hours of Operation!”
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“Folks: Recently I had the opportunity to seek assistance from Mr. Evan Mohr, GM @ Kendallville MWAFCU location for an auto loan. Let me be clear .. it was an ultimate pleasure and gratifying experience to have go thru the entire process with him.
His attention to detail, communication and timely response was truly outstanding. I would highly recommend him for all financial advice.”