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“I have been locked out of my account 2xs in 3 weeks once over Veterans 4 day holiday (Really?!). Mt daughter is a Vet and doesn't get 4 days off! I was not notified either tome and ALWAYS on the weekend. 1st time cost me 100s of dollars and moving!! This time can't buy food, register for class due by today. Cant speak to a English speaking human in America, and they are robotic in their answers and refuse to give branch number. I am livid and done!!! I am disabled and can't just hop in car and go to office to fix it”
“In my experience the employees have always been exceptional. In 2020 after losing my husband to suicide. I broke down in the drive through. This was at the peak of COVID and the lady working in the drive through came out to hug me. That says a lot about the people who work there and their character.”
“Been working with shaquitta over my account the last 6+ months at the Euclid location. she has gone over and beyond to fix issues the ingersoll staff have fail short on due to not being well trained. A leadership position is in her future! ?????”
“Diane is very helpful very personable and knows what she's doing. Capitol view credit union is where I go for my financial needs. I have been going there for 25 years.”
“I haven’t been with the credit union for very long, but it surprised me that I could refinance my daughters car into my name & then 4 months later got a newer vehicle that they also financed & they beat Navy Federal Credit Unions percentage.
If you are looking for a Credit Union hands down Veridian is the one you should go with!
I’m satisfied with them!!”
“Absolutely love this location of Journey Credit Union!! Lexi and staff were so helpful getting my accounts set up quickly and getting my debit card to me in a very timely manner!! I will be a long time customer here!!”
“I was working with Isaac and just made everything so easy and understanding. Helped me just to know what I’m doing as I got a loan! Great guy and appreciated his time.”
“I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.”
“I love going to the Court Ave branch! Yasmin Roman and Monica are always professional, respectful and extremely helpful. Plus, they can assist in either English or Spanish. Every time I am there, I see staff greeting customers by name, which speaks volumes about the relationships they establish, attention to detail, communication and customer service. I cannot recommend them enough!!”
“Cassidy was very quick, helpful, respectful, and was able to help out with exactly what I was interested in, thank you for the great service and welcoming environment!”
“I want to take a moment to express our gratitude for TK and the exceptional service he has provided to our family. Over the past couple of years, we’ve turned to him for assistance with multiple bank transactions, and each time, he has exceeded our expectations.
TK is not only knowledgeable but also incredibly patient, taking the time to explain every detail and answer all of our questions. His professionalism and dedication shine through in every interaction, making what can often be a stressful experience, much smoother.
It’s clear that TK genuinely cares about his clients, and his excellent customer service has made a significant difference for us. We wholeheartedly recommend him to anyone in need of banking assistance. Thank you, TK, for all your help!”
“Greater Iowa Credit Union has always been fair to me, and gave me a chance with no one else would to build my credit again.Thank youGreater Iowa credit union being there when I needed you.”
12 - 5PM 8:30 - 11AM
3007 Oxbow Ct SW, Bondurant
Credit Unions
“I have personally banked with GICU for over 20 years. The staff are always friendly and supportive. I have had personal and mortgage loans through them, debit and credit cards, vehicle loans, and they always have competitive rates. Whenever issues have risen, they promptly correct them. I really like the mobile app showing you your pending charges immediately online. Other banks take days to post them. It just makes it easier to track my finances for me. Will remain a loyal customer to this credit union.”
“Super friendly staff and management team. I'm always greeted with a warm hello when I call, the member service is second to none. Highly recommend Serve Credit Union to everyone.”
“We worked with Ryan on a HELOC and couldn't have had a better experience! He was very helpful and answered all of our questions. It went much quicker than we had expected and Ryan was great to work with after it was approved as we had questions then too. Very pleased!”
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“I recently was on the lookout for a new credit union and ultimately decided to go with green state. Andrea and the crew were very helpful and she was very friendly! Highly recommended Green State to anyone looking to open a new account!”