Veridian Credit Union is a financial cooperative dedicated to helping members achieve successful financial futures through a variety of no or low-cost services, low loan rates, and higher savings rates. Customer service experiences at Veridian are highly praised, with staff members like Cassidy and Mackenzie being described as pleasant, efficient, and knowledgeable. Members appreciate how well the team addresses their needs, providing quick and effective assistance. Faith, a Commercial Services Representative, is noted for her exceptional professionalism and attention to detail while assisting with account updates. Samantha is also highlighted for her kindness and thorough understanding of the loan process, making members feel valued and informed. Overall, Veridian Credit Union is recognized for its commitment to quality service and member satisfaction.
Cassidy was very quick, helpful, respectful, and was able to help out with exactly what I was interested in, thank you for the great service and welcoming environment!
March 2025
The Veridian inside of Hy-Vee at the Ankeny location was very helpful with my needs. Cassidy, who helped me was extremely pleasant, and expeditious with completing my services.
March 2025
Cassidy was amazing to work with today, and answered all my questions with ease! I highly recommend working with her for any new member inquiries!
