“Very personable and friendly staff here. Been banking here for years and love the hospitality and banking options available.Rachel and Sue are tremendous help with any questions or concerns you may have.”
“I have been locked out of my account 2xs in 3 weeks once over Veterans 4 day holiday (Really?!). Mt daughter is a Vet and doesn't get 4 days off! I was not notified either tome and ALWAYS on the weekend. 1st time cost me 100s of dollars and moving!! This time can't buy food, register for class due by today. Cant speak to a English speaking human in America, and they are robotic in their answers and refuse to give branch number. I am livid and done!!! I am disabled and can't just hop in car and go to office to fix it”
9AM - 12PM
3820 8th St SW, Altoona“Bankers Trust in altoona on 8th street has the most amazing staff. They've helped me through lost and stolen cards, transferring accounts, and most recently a mix up with a cash order. I'm so thankful for the amazing and hardworking people there, as now I can afford an apartment despite my mixup. Thank you!”
9AM - 12PM
111 8th St SE, Altoona8:30AM - 12PM
502 8th St SW, Altoona“I've had GWB since I was a teenager and I've never had a bad experience at any branch. Here at the Altoona location, Ashley helped my wife and I set up our bank account infrastructure a few years ago and was super patient and helpful. Last week Mom and I set up Power of Attorney and Ashley notarized our documents and walked us through (patiently) the different terms and conditions regarding what happens to a bank account when someone passes.I guess I'm just saying -- having someone listen to questions and explain things to Mom and I was invaluable. So I'm writing a super happy review.”
“I’m really glad they opened a location in Altoona. I’ve banked with them for a few years and have never been disappointed with them. Ive recently started working with Nick at this location and he is amazing! Always willing to help me with my accounts and always nice. I would definitely recommend working with Nick.”