Cricket Wireless Authorized Retailer offers excellent customer service, according to customer reviews. Emily S. was kind and did a great job, and one customer was so satisfied that they added an additional line after using the service for 6 months. Another customer, who visited the store around 6:15 pm on February 16th, was assisted by Serena, who was extremely helpful in every way possible. Serena showed the customer new phones, their features, and even knew the specs of the old phone being ported, to compare with the choices available. Despite a billing glitch that ran slightly beyond the store's hours, Serena contacted the higher-ups and resolved the issue, ensuring the customer left with everything perfectly done.
