River Valley Credit Union receives positive reviews from long-term members who highlight great service and communication. Staff are described as willing, friendly, and patient, always available and ready to help with various needs. Many members have been with the credit union for years or nearly a decade, consistently experiencing great service. Specific assistance with loans, transfers, and resolving deposit issues is appreciated. While some negative reviews exist, satisfied members suggest those issues may stem from poor personal communication or a lack of self-responsibility. The overall impression is of a helpful and reliable local financial institution.
The lady at the front tellers desk was very helpful and super polite. She walked me through a process I had no idea about and was super informative so that I could understand how to go about it in the future.
May 2026
In ancient Mesopotamia, the river valley was the cradle of civilization. In a similar manner, this credit union is the cradle of Ames's economic civilization. The small town, friendly nature makes you confident that you aren't getting screwed like a traditional big bank would like to do to you.
May 2026
Personal Service. Good Rates. No Fees. Best Credit Union.
