The Verizon store in Ames provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Multiple reviews highlight exceptional and helpful customer service, describing experiences as extremely enjoyable, amazing, and above and beyond. Staff members are noted for being patient, empathetic, and kind, expertly handling phone transfers, returns, backups, and technical questions. These interactions left customers feeling less stressed and happy, resulting in multiple 10/10 ratings. The store offers convenience through various online and in-person options for all needs.
Loved the costumer service here:)) Adam is the best, definitely ask for him:))
January 2025
Aiden has gone above and beyond to help me on 2 separate occasions. He was patient, kind, and gets the job done. As someone who is not tech savvy, I would highly recommend visiting this location and seeing Aiden. I am extremely satisfied with the service I received!
January 2025
Shout out to the sale rep Len for all his help setting up and transferring me to a new iPhone after my battery crapped out on me. Extremely enjoyable experience. 10/10
