Supermarkets in Ankeny, IA

“I like Fareway. Hard to afford the meat sometimes. Speaking of which I gave a 4 until I know for sure what happens with the livestock during all this process. But I really like it over HyVee I don't trust that place employing owned? Surrre. I.will stick with FAREWAY thank you”

“Like other Aldi, good selection of food and merchandise. Still not quite the same as our original experience in Germany, but not too bad either. First time we've lived near one here in the USA. Nice to look through their weekly ads and specials, never know what you might see.”

“I’ve been shopping at this location for almost 6 years, and I’ve generally had positive experiences. I truly enjoy most of the employees I interact with, which makes this situation even more disappointing.

Today, April 24th (my daughter’s 1st birthday) I came in to pick up a cake I had ordered two weeks in advance for her birthday. I was really excited to see how it turned out, but when it was handed to me, I was immediately disappointed. It looked nothing like the reference photos I had provided. When I expressed my concern, the decorator explained that she made it that way so it “wouldn’t dry out,” which was never mentioned at the time of ordering.

I ended up returning the cake and walking away, already upset. While grabbing a small item for my daughter, I noticed the same baker shrugging her shoulders and saying “oh well.” That attitude was honestly more frustrating than the cake itself.

I’ve never experienced this kind of dismissiveness here before. I do believe I spoke with the bakery manager, and she did offer to discount the cake or remake it, which I appreciate, but at that point, I was too upset and just wanted to leave.

This was a really important day for my family, and the experience fell far short of expectations. I hope this feedback is taken seriously so future customers don’t have a similar experience.

Edit: Thank you Alban for righting your wrong! The replacement cake was incredible! My kids, husband and the rest of my family really enjoyed it”