“Not one word said to me bout my service animal. Shopped freely. Guess it depends on the side of town and the people who shop there. I will return to this store but will make sure others know of the friendly staff at this store. Compared to the one on the other side of town.”
“Not much else around east side of fairgrounds. HyVee and Fareway all the way east in Pleasant Hill at least a solid 4 miles plus the nasty University Ave race track driving. Anyways, this is a smaller Aldi compared to say Windsor Heights with tons of greater selections plus a huge self service checkout which this location does not have unfortunately. This Aldi is a great GREAT catch all imo for needed items on the way home. Their cashiers are 10 out of 10, everyone of them. Stockers might give the cold shoulder at times, but hey that’s a norm all over these days. Most of the time all regular items in stock, milk, eggs, breads, produce, waters, juices, ice cream (a staple no?), etc., etc. Parking lot tuff sometimes at peak periods and sometimes the typical homeless (according to their handheld signs) standing entrance if parking lot or occasionally at the door. Same thing at QT few blocks east. Store is good because of its location and I don’t wish to go another 10 minutes each way down to Pleasant Hill or 20-25 minutes to Altoona 8th Street shopping area. Go in with a frown and cashiers will turn that around, at least with me anyway.”
“The employees are excellent, kind, and helpful. But not enough of them are staffed and they're made to work too fast. The company is able to afford to staff more employees and should do it - it's the only thing that tarnishes the store's image, in my eyes.”
“This is for the woman working on 3/28/26 who rang up and bundled my flowers for me. Despite how busy the store was at the time she radiated a contagious joy that you couldn’t help but smile along with. I think she somehow made my flowers prettier just by being around them❤”
“Great customer service. Huge remodel!!! Updating my review because I love the new look. Hispanic bakery in the back has delicious sweet fresh pastries and breads.”
“I want to say the cashier Kaleb needs a raise..This young man went out his way for me Helped me out when he didnt need to.Also the tall manager i didnt catch his name for allowing me to store my bike in a safe place since i. didnt have a wa to secure it outside.The store is sn in and out type of store great prices amazing customer service.Thank Agian Kaleb!!”
“Shop here frequently. Cashier today @ 4pm 12/12/24 was incredibly nice, couldn't see his name tag as it was flipped around. He had glasses and gray hair. Gives the type of customer service that we had when people actually gave a s*** about their jobs - hard to do nowa days since wages haven't caught up with inflation. Give this man a raise.”
“I have been going here since I was a kid and have always been treated with kindness here. Today my wife son and I came in to replace our wok and was given excellent advice on tools to use with it. Very friendly and will alway recommend you guys to everyone I know”
“Huge shout out to Julie, she showed high level of customer service and enthusiasm. She gave me a warm welcome especially showing no fear in showing her full kindness and expertise. She had great recommendations for floral in starting out on how she can help. 11/10 of customer satisfaction and exceptional pricing. Truly a great experience with Julie. Thank you”
“This place is Awesome!! Great selection and friendly, knowledgeable employees. The prices are awesome as well. Always well stocked and clean. I'm glad we found this store! It's our go-to grocery store now! Highly Recommend!!!”
“Hy-Vee has always been a nice, clean and friendly place to buy groceries. This location was no exception. Help is always nearby. There are always friendly and polite employees available to help. The cleanest grocery store you'll find.”
“A Special Thank You to Vivian I would like to recognize Vivian, who works in the deli. She is always so kind, friendly, patient, and helpful. No matter how busy things are, she never complains and is always willing to go the extra mile for customers. I hope her manager and the S.R. Hy-Vee team know what a wonderful employee they have in Vivian. She is truly an asset to your store and deserves to be recognized and appreciated!”
“The employees do have helpful smiles! You can ask questions of any person and they stop what they are doing just to help you find what you are looking for. Any store they will do this.”
“Grocery wise they are great, don't go and eat there they wouldn't even acknowledge we were there, no one showed up to serve us. So we are heading elsewhere”
“Its a small hyvee so there are fewer options but the staff is always friendly and the store is pretty clean smaller store easy to find things unless they dont carry it”
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