“I love to shop at Aldi's. Ours is never crowded and you don't feel rushed I don't like messing around with the quarter to get a shopping cart but I guess that's what they need that's what they need”
“Brock at Hy-Vee Altoona needs recognition. I am an impatient doordasher. He told me 30 to 40 minutes... Due to a false fire alarm caused disruption earlier that day... Brock and team had my order ready, took less than 15 minutes. A senior with mobility issues got her groceries, on her table, complete. Thank you Brock, thank you Hy-Vee for this wonderful service you provide.... As a doordasher, I don't need huge tips.... Give me a 5 Star review.. it means more than cash.... Brock is the force behind the scenes that makes what I do possible..”
“I like Fareway. Hard to afford the meat sometimes. Speaking of which I gave a 4 until I know for sure what happens with the livestock during all this process. But I really like it over HyVee I don't trust that place employing owned? Surrre. I.will stick with FAREWAY thank you”
“Like other Aldi, good selection of food and merchandise. Still not quite the same as our original experience in Germany, but not too bad either. First time we've lived near one here in the USA. Nice to look through their weekly ads and specials, never know what you might see.”
“Not one word said to me bout my service animal. Shopped freely. Guess it depends on the side of town and the people who shop there. I will return to this store but will make sure others know of the friendly staff at this store. Compared to the one on the other side of town.”
“I’ve been shopping at this location for almost 6 years, and I’ve generally had positive experiences. I truly enjoy most of the employees I interact with, which makes this situation even more disappointing. Today, April 24th (my daughter’s 1st birthday) I came in to pick up a cake I had ordered two weeks in advance for her birthday. I was really excited to see how it turned out, but when it was handed to me, I was immediately disappointed. It looked nothing like the reference photos I had provided. When I expressed my concern, the decorator explained that she made it that way so it “wouldn’t dry out,” which was never mentioned at the time of ordering. I ended up returning the cake and walking away, already upset. While grabbing a small item for my daughter, I noticed the same baker shrugging her shoulders and saying “oh well.” That attitude was honestly more frustrating than the cake itself. I’ve never experienced this kind of dismissiveness here before. I do believe I spoke with the bakery manager, and she did offer to discount the cake or remake it, which I appreciate, but at that point, I was too upset and just wanted to leave. This was a really important day for my family, and the experience fell far short of expectations. I hope this feedback is taken seriously so future customers don’t have a similar experience. Edit: Thank you Alban for righting your wrong! The replacement cake was incredible! My kids, husband and the rest of my family really enjoyed it”
“Not much else around east side of fairgrounds. HyVee and Fareway all the way east in Pleasant Hill at least a solid 4 miles plus the nasty University Ave race track driving. Anyways, this is a smaller Aldi compared to say Windsor Heights with tons of greater selections plus a huge self service checkout which this location does not have unfortunately. This Aldi is a great GREAT catch all imo for needed items on the way home. Their cashiers are 10 out of 10, everyone of them. Stockers might give the cold shoulder at times, but hey that’s a norm all over these days. Most of the time all regular items in stock, milk, eggs, breads, produce, waters, juices, ice cream (a staple no?), etc., etc. Parking lot tuff sometimes at peak periods and sometimes the typical homeless (according to their handheld signs) standing entrance if parking lot or occasionally at the door. Same thing at QT few blocks east. Store is good because of its location and I don’t wish to go another 10 minutes each way down to Pleasant Hill or 20-25 minutes to Altoona 8th Street shopping area. Go in with a frown and cashiers will turn that around, at least with me anyway.”
“The employees are excellent, kind, and helpful. But not enough of them are staffed and they're made to work too fast. The company is able to afford to staff more employees and should do it - it's the only thing that tarnishes the store's image, in my eyes.”
“This is for the woman working on 3/28/26 who rang up and bundled my flowers for me. Despite how busy the store was at the time she radiated a contagious joy that you couldn’t help but smile along with. I think she somehow made my flowers prettier just by being around them❤”
“Huge shout out to Julie, she showed high level of customer service and enthusiasm. She gave me a warm welcome especially showing no fear in showing her full kindness and expertise. She had great recommendations for floral in starting out on how she can help. 11/10 of customer satisfaction and exceptional pricing. Truly a great experience with Julie. Thank you”
“Great customer service. Huge remodel!!! Updating my review because I love the new look. Hispanic bakery in the back has delicious sweet fresh pastries and breads.”
“I have been going here since I was a kid and have always been treated with kindness here. Today my wife son and I came in to replace our wok and was given excellent advice on tools to use with it. Very friendly and will alway recommend you guys to everyone I know”
“HyVee in Pleasant Hill meets the grocery store needs. However, the deli is horrible. I will only buy the grilled food they sell at the front of the store. It is always very good. We have ordered breakfast at the deli, eggs were to be “over medium”. They had uncooked whites! Someone else ordered scrambled, they were runny too. Can’t eat there again.”
“A Special Thank You to Vivian I would like to recognize Vivian, who works in the deli. She is always so kind, friendly, patient, and helpful. No matter how busy things are, she never complains and is always willing to go the extra mile for customers. I hope her manager and the S.R. Hy-Vee team know what a wonderful employee they have in Vivian. She is truly an asset to your store and deserves to be recognized and appreciated!”
“Grocery wise they are great, don't go and eat there they wouldn't even acknowledge we were there, no one showed up to serve us. So we are heading elsewhere”
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