Supermarkets near Altoona, IA

“Brock at Hy-Vee Altoona needs recognition. I am an impatient doordasher. He told me 30 to 40 minutes... Due to a false fire alarm caused disruption earlier that day... Brock and team had my order ready, took less than 15 minutes. A senior with mobility issues got her groceries, on her table, complete. Thank you Brock, thank you Hy-Vee for this wonderful service you provide.... As a doordasher, I don't need huge tips.... Give me a 5 Star review.. it means more than cash.... Brock is the force behind the scenes that makes what I do possible..”

“I love to shop at Aldi's. Ours is never crowded and you don't feel rushed I don't like messing around with the quarter to get a shopping cart but I guess that's what they need that's what they need”

“I like Fareway. Hard to afford the meat sometimes. Speaking of which I gave a 4 until I know for sure what happens with the livestock during all this process. But I really like it over HyVee I don't trust that place employing owned? Surrre. I.will stick with FAREWAY thank you”

“Like other Aldi, good selection of food and merchandise. Still not quite the same as our original experience in Germany, but not too bad either. First time we've lived near one here in the USA. Nice to look through their weekly ads and specials, never know what you might see.”

“Not one word said to me bout my service animal. Shopped freely. Guess it depends on the side of town and the people who shop there. I will return to this store but will make sure others know of the friendly staff at this store. Compared to the one on the other side of town.”

“I’ve been shopping at this location for almost 6 years, and I’ve generally had positive experiences. I truly enjoy most of the employees I interact with, which makes this situation even more disappointing.

Today, April 24th (my daughter’s 1st birthday) I came in to pick up a cake I had ordered two weeks in advance for her birthday. I was really excited to see how it turned out, but when it was handed to me, I was immediately disappointed. It looked nothing like the reference photos I had provided. When I expressed my concern, the decorator explained that she made it that way so it “wouldn’t dry out,” which was never mentioned at the time of ordering.

I ended up returning the cake and walking away, already upset. While grabbing a small item for my daughter, I noticed the same baker shrugging her shoulders and saying “oh well.” That attitude was honestly more frustrating than the cake itself.

I’ve never experienced this kind of dismissiveness here before. I do believe I spoke with the bakery manager, and she did offer to discount the cake or remake it, which I appreciate, but at that point, I was too upset and just wanted to leave.

This was a really important day for my family, and the experience fell far short of expectations. I hope this feedback is taken seriously so future customers don’t have a similar experience.

Edit: Thank you Alban for righting your wrong! The replacement cake was incredible! My kids, husband and the rest of my family really enjoyed it”

“The employees are excellent, kind, and helpful. But not enough of them are staffed and they're made to work too fast. The company is able to afford to staff more employees and should do it - it's the only thing that tarnishes the store's image, in my eyes.”

“Nice little store. It doesn't have everything I need personally, but I come here to grab cheese, snacks or fresh produce. They have nice produce. Great prices but not a whole lot cheaper than say Walmart”

“The sympathy floral vase that was ordered was gorgeous and personalized to fit our relative's interest. Dottie was A-One to work with on this order! Highly Recommend to others!”

“We brought our track team and coaches in Thursday evening of State Track week. They did a fantastic job to accommodate our crew of 25 and get us through the line, providing us with exceptional service. We went on to win our first state title in school history on Saturday!! Thank you!!”

“Great customer service. Huge remodel!!! Updating my review because I love the new look. Hispanic bakery in the back has delicious sweet fresh pastries and breads.”

“I have been going here since I was a kid and have always been treated with kindness here. Today my wife son and I came in to replace our wok and was given excellent advice on tools to use with it. Very friendly and will alway recommend you guys to everyone I know”

“Hy-Vee is a solid and dependable grocery store that offers a wide variety of products, good customer service, and a clean shopping environment, making it one of the more convenient places for everyday grocery shopping in the area. Overall, the experience was positive, and the store does many things well, although there are still a few areas where improvements could make the shopping experience even better.

One of the strongest aspects of Hy-Vee is the impressive product selection. The store carries a large variety of groceries, fresh produce, meats, dairy products, bakery items, frozen foods, household supplies, and health products, making it easy to complete all shopping in one visit. The produce section is usually well-stocked with fresh fruits and vegetables, and the meat and deli departments offer a good range of options for different budgets and preferences. The bakery and prepared food areas are also convenient for customers looking for quick meals or ready-to-eat items.

The overall cleanliness and organization of the store stand out positively. Aisles are generally easy to navigate, shelves are stocked neatly, and the environment feels comfortable and well-maintained. Shopping here feels less stressful compared to some overcrowded grocery stores, especially during non-peak hours. The store layout is practical and allows customers to find most items without much difficulty.

Customer service is another positive feature. Most employees are friendly, helpful, and professional, especially in departments such as the deli, bakery, and checkout areas. Staff members are usually willing to assist customers with locating products or answering questions, which contributes to a more welcoming shopping experience overall.

Another advantage of Hy-Vee is the convenience of additional services available inside many locations. Pharmacy services, floral departments, bakery sections, ready-made meals, and online pickup options make the store more versatile than a standard grocery retailer. These extra conveniences help save time and make shopping more efficient for busy customers and families.

However, there are a few areas where the experience could improve. Pricing on some products can feel higher compared to competing grocery stores, particularly for everyday household items and certain packaged foods. While the quality is generally good, some customers may find it difficult to consistently shop here on a tighter budget without relying on promotions or discounts.

The store can also become crowded during peak hours, which sometimes leads to longer checkout lines and a busier shopping environment. Although staff work hard to manage customer flow, the experience can occasionally feel rushed during weekends or evening hours.”

“Pleasant employees that go out of their way to help and even guide to to the best way or checkout stand to help you on your way. Heart warming,unlike other stores that you get glared at and make you feel like an intruder or trespasser. Keep up the great service and work "That You Do ) it is highly appreciated and does not go unnoticed.”

“I went into the Hy-Vee can and bottle room on Saturday morning around 10:45 a.m. . There was a lady in the can room working and her name is Carla. Carla is one of the hardest workers I have seen at this location in a very long time. I told her that I thought she was doing a superb job and that I was going to leave a review for her because she deserves a pat on the back. All the machines were working which is such a rarity at this location and she never stopped doing something in the room. Whether it was cleaning the machines or sweeping and mopping the floor she was just one of the best workers I have seen there so thank you Carla for doing such a great job and respecting the can and bottle room so that many of us can come in and reap those rewards.”