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“Every time I need help making and printing something I head to Indianola’s UPS store. The price is always great and the personal help is priceless! I’ve never been anything other than 100 percent happy.”
“The team was prompt in delivering our dishwasher, very friendly, and professional. Installation was smooth and all materials from the old dishwasher and the packaging from the new were cleaned up and taken away. We are very satisfied with RXO delivery and would recommend them to others.”
“Need some business cards around the July 4th Holiday and Staples was my only option if I wanted them quickly. I ordered on Sunday night and picked them up on Tuesday. The price was comparable to others on line however they took 2 weeks to deliver.”
7AM - 12PM 3:55PM - 12:05AM
1641 E Euclid Ave, Des Moines
Shipping Centers
“The bus station in Minneapolis is by far the cleanest and most helpful of them all . I've traveled a long ways this week and I'm impressed with the depot here.”
“Came on trying to copy something from my email, and had the most trouble to could think of. If it wasn't for the young lady working today, that went out her way to help me figure out how to do this. I probably would of gave up. Big shout out to Nina for all the help.”
“I had a great experience at this Staples location. The associate who helped me went above and beyond to find the best discounts and made sure I understood all of my options. The floor staff was friendly, patient, and knowledgeable, and they answered my questions without hesitation. The store was clean, well organized, and welcoming. I truly appreciated the excellent customer service and would gladly recommend this location to others.”
“I forgot my wallet once, and the lady at the counter told me not to worry about paying and to 'pass the blessing.' It was such a kind gesture, especially since USPS doesn't get much support. I came back to pay her the next day, and I really appreciate the generosity. The staff here is always amazing!”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“Estes.... Well I'll start this off saying most people at this Estes location are great!!! I think this issue only applies to one person there. We were scheduled for a delivery and never got a call from the drive to tell us when he was 30 ins out. We ended up call a total of 3 times. The first 2 was at the end of our delivery time window and was told things are running late should be 30-40mins. Ok no big deal still should get the delivery today, I can understand things happen. 2-3 hours after delivery time window.... Nothing no call no delivery. Called a third time and was told the delivery driver went home.... What?!?! All of this and no call to inform us the delivery wasn't going to. E made that day. Why? Even if the delivery driver just called and said hey not going to deliver today and hung up I would be way less frustrated. What gets me the most is that there was zero communication from the driver that issues happened and things aren't going to schedule.
Again everyone else I interacted with was great after they understood the situation. I think it's just one person that won't inform the customer about problems that arise in the situations. Everyone else is great to deal with after understanding the situation that you weren't informed of changes. Useck you know who you are, just call and say not delivering today and hang up at the earliest you know that it's not going to happen that day. Yeah people will be upset but at least they know.”
“My Fiancé and I have a whatnot business so we get lots of packages coming in to sell and we have TONS of packages going out, I just want to say a huge thank you to our mail carrier for everything he does! And thank you to the post office itself for getting all of our packages out very quickly!”
“Got prestamped envelopes and sent out some mail. The lady at the counter was very sweet. A little busy at the end of the day but only waited in line about 5 minutes”
“Every time I have visited this USPS location, I have only been treated with respect. The staff is always friendly and helpful. The letters and packages I’ve mailed from this location have always reached the destination by the time given on the receipt. I haven't run into many long lines either. I’m usually in and out in less than 10-15 minutes except, of course the holidays. I appreciate the thankless jobs the postal workers do especially with the cuts and longer hours. The USPS company may not be around much longer with all the technology but I hope it doesn't happen. There's nothing better than receiving a card or package from someone you care about.”
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“I have always had a delightful experience at Carlisle's post office. Jana is always so friendly and pleasant and willing to help. If I ever have questions, she goes above and beyond to help me understand my options.”