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“I was at Collins on thursday, 10/17 with my mom. I am on her account but was unable to log on to the app. The sweetest teller helped by taking the time (and patience) to help me navigate the app. Not to mention, she helped my mom conduct her business. Thank you so much!”
“Metco is great to work with! They helped me build up my credit with a credit builder loan and introduced me to my ultimate checking account that pays me interest every month!”
“I've been a customer of Bank Iowa since 2014 and they have always been a great bank. The staff are very friendly and helpful. Overall a amazing bank, would recommend.”
“Need a good, local bank with several locations? FSB is your bank. I have banked her for several years now and I couldn't be happier. Great customer service and they don't charge you ridiculous fees.”
“Jessica was very professional, friendly, and offered great service as I stepped up to her teller desk. I have had great success with Collins Community Credit Union for over 20 years and they have always provided great service and support. They have been easy to work with when it comes to loans and financing and provide great advice! You can’t go wrong with opening an account or two with them.”
“Christellle S is very pleasant to talk to. She is friendly to speak with and has a great smileIt' and she explained everything to me.
Thanks Connie C”
“Thank you CRBT for sponsoring the free document shred yesterday. This is only one if the many community-minded events you provide and your neighborhood involvement is appreciated.”
“My wife was in the process of passing, so two weeks ago we went to Corda and met with Anna. She was compassionate and ao helpful.
Two weeks later after my wife passed we met with her again to take care of accounts and to open one as a memorial to my wife. Once again, Anna came to our rescue and made us feel so relaxed. I had fretted and worried and she took that right away.
Anna is a wonderful caring, patient person, and as a old person sometimes we are not as quick. She was so patient with me. I hope I won’t need any more assitance, but if I do, I know who to call on for help, Anna.”
“Always helpful and friendly! Lost debit card and was happy to have a replacement in hand within 10 minutes of walking in the door. The teller was more than happy to look my account up to ensure no activity had happened on my account since the last time I had used the card. Relief! Whew. She gave me a great pen and offered me information on other services. She was polite, professional, and took safety precautions wearing a mask. Hand sanitizer available in several spots and visual reminders of social distancing marked. Have done all my banking in the last 25 years (i.e. a couple car loans, personal loans, home mortgage,etc.) Very happy with all services offered! Free checking, Free bill payer, Free online banking, automated response teller. You can even get support via text. I'm just absolutely ? all about Linn Area Credit Union! It's where I stash my money ?”
“Jessica solved a credit card log-in and fraud situation. Very pleasant, helpful and professional. Felt like I was listened to and was a valuable customer. Thank you!!”
“I have had bank accounts, a car loan, house loan and working on my parent's accounts after they passed away all through Hills Bank and they have been the greatest help every step along the way. Special shoutout to Todd who has been a lot of help. I couldn't ask for a better group of people for help.”
9AM - 5PM
240 3rd Ave SE, Cedar Rapids
Banks
“I find Hills Bank EMPLOYEES to be the most hospitable, respectful, "socially-uplifting," and very "SINCERE to client concerns" than other bank I've known in this city. (Over Collins and Veridian.) Hills Bank must be teaching THEIR Cashiers and staff more about The Value of a "Sincere" Smile, the "careful use" of one's Voice-Tones and the more kind and peaceful ways to solve a problem. PLEASE... Don't loose the one's you have now, and always keep the very same system of training your staff that you're using now. God bless you all. ♥”
“Absolutely wonderful experience! Virginia was incredible friendly and respectful. She offered great assistance in helping with setting up a checking and savings account for us and was very patient with explaining the features of the various accounts they offered. Definitely would recommend!”
“I have recently started to do all banking with Marion branch as my wife was client for a long time. Had great experience with Wes and many of the others during past year. Excellent customer service, attention to detail and make you feel like family. all about the service !”
9AM - 5PM
1400 Blairs Ferry Rd NE, Cedar Rapids
Banks
“I went to this Greenstate Credit Union to see what their rates were on certain accounts they had to offer. The staff working was extremely helpful and kind, as they had me wait for a very short amount of time before talking to a very, very nice and knowledgeable gentleman. The interior appeared very, very clean. Overall, a pretty decent banking experience!”
“Olivia, McKenna and Cydney are my go to gals I seriously, cannot thank them enough. They have done so much for me and made everything easily accessible and transparent whenever I have any questions or concerns they are always there to help. I’ve been with Dupaco for almost 4 years and never had any issues with them!
10/10”
“Bankers Trust was my first bank account, and I've been with them ever since. I almost switched, as it might've been more convenient, but it was the customer service that kept me there. Now, even though I no longer live in Cedar Rapids, and it makes it a trip to visit the bank in person, I still don't want to go anywhere else.”
“We would like to commend Krista Swyers for the way she helped us recently with a wire transfer related to a real estate purchase. She was friendly, professional, and very thorough in her preparation of the related documents. We were greeted as soon as we entered the office on First Avenue. We did not have to wait to see Krista even though we did not have an appointment. We are very pleased with the customer service we received at FFCU.”
“So far, my favorite bank! They remember you and make you feel like you are a special client. Always happy and relax, that is why I prefer to enter to the building than over the car or the phone.”
“The branch on Mt. Vernon road has always been very helpful. I have moved almost all of my banking to them. They are friendly, organized, and actually seem happy that you stopped in when I come by.”
“This Bank has been my favorite. I was referred by several people to here. Jason knew how important it was that people know my name. He has never forgot and neither have a majority of the staff. Thats so nice in a big town.”
“The bank staff is very nice. I've been with them for about 8 years, but I switched due to their lack of locations. They seems to be closing down many places in CR. I see a lot more in California, which does not help me a lot.”
“Green state is the best! Simon goes above and beyond for us. He is very prompt, good at what he does, very helpful in every aspect of his job. Couldn’t ask for anyone better to work with. Thanks Simon!”
“The overall environment of the lobby was very welcoming. Lauren helped me open an account very easily and answered all of my questions. She was very friendly and made the experience pleasant.”
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“Farmers State has always been the city bank with a small town feel. The employees are always helpful and friendly. FSB has been my bank for years and have no intention of changing!”