Collins Community Credit Union is praised for its outstanding customer service and friendly staff. Many customers highlight the helpfulness and patience of the tellers, who take the time to assist with banking needs and app navigation. The team consistently goes above and beyond to meet expectations, making banking easy and pleasant. Clients appreciate the organized and laid-back atmosphere, as well as the professional service provided over the years. Notable staff members have received specific commendations for their expertise and support, contributing to a positive overall experience. Collins Community Credit Union is a trusted partner for many, with a commitment to helping members make informed financial decisions.
We've been banking with Collins Community CU for many years as a business and their customer service is outstanding! They have always been knowledgeable and pay quick attention to each detail.
September 2025
Jake was easy to get along with. I had 2 cards open on my account at one time, and didn't realize it. Jake helped me get my account back together in a few minutes, and made sure my account was working before I left.
October 2024
I was at Collins on thursday, 10/17 with my mom. I am on her account but was unable to log on to the app. The sweetest teller helped by taking the time (and patience) to help me navigate the app. Not to mention, she helped my mom conduct her business. Thank you so much!
