Cricket Wireless Authorized Retailer in Cedar Rapids offers flexible cell phone plans with unlimited talk, text, and data, and no annual contract. Customers appreciate the friendly and attentive staff who provide good support and help with phone purchases and issues. Several reviews highlight the staff's knowledge and willingness to assist, such as helping customers buy new phones and explaining options clearly. The store is busy at times, especially during the beginning of the month, which can lead to longer wait times or staff being overwhelmed. Customers acknowledge that the staff often works alone, which can make service slower, but they understand and appreciate the effort. The store has been praised for its helpfulness in fixing phones and providing support, with some customers returning regularly for service and new devices. Overall, the Cedar Rapids location is seen as a good place to get cell phone service, with friendly employees who aim to assist customers efficiently, making it a positive experience despite occasional busy times.