JCPenney Portraits provides family and newborn photography. The photographers are consistently described as patient, kind, and amazing, especially when working with toddlers and wiggly children to get excellent photos. Staff are noted as professional, fabulous, and flexible with customers' ideas. The photo upload process is quick. While most of the experience is praised, there was one mention of a phone interaction that was perceived as rude and unprofessional. Overall, the service receives strong recommendations for future pictures, with particular appreciation for the photographers' skill and demeanor.