“Customer service at its finest! Hannah and Kitt saved me $300+ dollars by walking me through the claims process and got my screen fixed same day within an hour! Highly recommend.”
“Alicia was very knowledgable and helpful when it was time for me to replace my cell phone. She knew exactly what I wanted that would fit my needs. Alicia was great when I needed further instruction later to operate the new model I now have. I asked for her card so I could pass it on to others looking for someone to help purchase a phone from US Cellular. Too bad you can't clone her. Kudos!”
“I came into to purchase a new phone and Desiree was fantastic! I told her what my budget was and she found me the best deals. With everything I purchased I still left with money in my pocket. While I was there another customer came in with a tangled up mess and she helped us both flawlessly.”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“Diamond and staff treated me very well today! Great to met you and thank you for reviewing my bill with "they who shall not be named!" If you recall I was the man with the flier (keeping from name dropping-I'd like Cricket in the spotlight) I have worked as an RN for 15 years and in the IT world as well. You see dedication when you see it! See you next week for our meeting.--Do NOT let Diamond ever go! Oh--I connected your adddress on Google for you. Didn't show on a rando search.”
“Kyle helped me purchase and set up my new phone. He provided great customer service; was kind, answered all of my questions, walked me through the best deal for me and my plan. I highly recommend coming to this store for assistance.”
“My first initial visit was not good. The gentleman that started to help me was very rude and extremely unprofessional. Left before everything was done. The woman lilly was very professional and did her job correctly even after being called vulgar names by the other guy. Had to come back the following day to finish because of the unprofessionalism of the guy that started to help me got the system locked. The next day visit was very good and the gentleman that i worked with then was very professional and also apologized like lilly did about gentlemen’s behavior. Got my internet quickly and both him and lilly answered any questions i had. Definitely recommend this place to anyone as long as the first guy no longer works there.”
“Ellie is absolutely wonderful. She took the time to answer all my questions and she is extremely knowledgeable. She also helped my ninety year old mother too. Ellie is the best.”
“Monica was great! Helped me right away and solved my problem in minutes and spoke to me like I matted! If every customer rep were like Monica the process would be streamlined emansly”
“Tayler has been extremely helpful every time I've visited. He is both technically very talented and has made it his mission to help people. Thank you Tayler”