This U.S. Cellular location has closed

Mobile Phone Accessories, Cell Phone Stores, Internet Service Providers
UScellular is a business that connects millions of people, businesses, and government operations through its award-winning network. They offer a variety of products, including the latest smartphones and accessories, high-speed internet, and connected home solutions. Customers can visit their store in Cedar Rapids to explore special offers and receive personalized service. Many customers appreciate the helpful and knowledgeable staff, with some staff members going above and beyond to ensure customer needs are met. For example, one customer praised a staff member for making the process of switching phones easy and explaining everything patiently, turning what could be a stressful experience into a positive one. Another customer highlighted the excellent customer service received from Shawn Williams, who spent over two hours explaining the switch and answering questions without making them feel rushed or judged. The staff's kindness and patience have left a strong impression on customers. However, some concerns were raised about the phone setup process, as new devices are often set up automatically with diagnostic sharing and app installations that customers did not request. This sometimes results in needing a factory reset at home to fix issues caused during setup. Overall, UScellular is recognized for its reliable network, a wide range of products, and friendly, helpful staff dedicated to making customer experiences better.

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1. Cedar Rapids, Iowa