Verizon in Cedar Rapids offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store for personalized assistance or shop online for convenience, with options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff are generally friendly and helpful, with many customers appreciating their professionalism and willingness to assist, even on short notice. One reviewer praised a staff member for making the process easy and explaining plans clearly, though there was some disappointment about being charged $30 for data transfer, despite purchasing a phone from the store just a day earlier. Some customers expressed frustration with Verizon's overall service, citing frequent hassles, lack of proper training among staff, and problems with setup and account management. Despite these issues, repeat visitors noted positive experiences and the availability of online tools to schedule appointments and reduce wait times. Customers value the helpful attitude of the staff and the store’s efforts to accommodate last-minute needs, making Verizon a convenient option for mobile and internet services in Cedar Rapids.
Workers here are lazy and act as if they don’t know what they’re doing:(
November 2024
I recently switched carriers from us cellular to verizon they are very professional and very helpful they are way better than us cellular in my opinion
October 2024
It was good service this time Cole took care my billing problem at the Willams Verizon location.
