Walgreens is a convenient store that serves as both a drugstore and a retail shop. Customers appreciate the easy-to-use pharmacy, where staff members are friendly and helpful. Many have praised the pharmacy team for their professionalism and thoroughness when explaining medications. Despite busy times, employees work diligently to assist customers and maintain a positive experience. At the Walgreens location in Waukee, associates create a welcoming atmosphere that feels like a club for regular shoppers. The store offers a variety of products, including groceries, health and beauty items, and household supplies. Customers have noted the extensive selection in the first aid and health sections. Even during peak hours, staff members are recognized for their efforts to manage long lines and provide great customer service, often going above and beyond by contacting doctors for prescription changes when needed. Shoppers express gratitude for the hard work of the team, understanding the challenges of being understaffed in retail. Overall, Walgreens is appreciated for its combination of convenience, variety, and dedicated staff, making it a go-to spot for many consumers.
Well-stocked; well-maintained and clean; available, friendly, and helpful staff on duty
March 2026
Pharmacy tech was wonderful and stayed to help me, even though it was time for their meal break. Apparently the call center had made a mistake when I called in, but Mirela worked out for me to get the missing product next day!
March 2026
The pharmacy currently only offers drive-thru service, but there isn’t a sign posted at the front of the store explaining that in-store pharmacy assistance isn’t available. When I asked a front store employee, they weren’t aware either. I also experienced a long wait time in the drive-thru.
