Walgreens operates as both a pharmacy and a convenience store, carrying items from health and beauty products, first aid, and medications to groceries, paper towels, laundry soap, and typical convenience store snacks. Reviews consistently highlight exceptional and compassionate service from the pharmacy and store staff, even during busy times with long lines. Customers commend the staff for being polite, professional, and proactive, such as thoroughly explaining medications, calling doctors to resolve prescription issues, and helping locate items in the store. Many note the team often works under difficult, understaffed conditions but handles situations with poise and exceptional kindness. Specific instances are praised, including staff providing a calming presence and securing emergency medication during a patient's crisis. The overall sentiment is one of deep gratitude for the staff's empathetic, humane, and dedicated service amidst daily pressures.
My last two trips to the pharmacy here have been excellent. Yesterday the pharmacy appeared very busy. Emily the pharmacist took the time to thoroughly explain my new medication and answered all my questions in a very professional manner. Her staff were polite and exceptional as well.
January 2024
Really the worst possible customer service in the pharmacy. They told us a prescription for horrible pain would be ready in 10 minutes, it took 40. Causing us to miss a family Christmas lunch. Can’t wait to go back to our own pharmacy.
August 2023
Your automated system sucks and I was on hold for 30 minutes just for someone to hang up on me....
