Verizon in Coralville offers a range of mobile, 5G home internet, and business services. Customers can easily schedule in-store appointments or place online orders, with options for free 2-day shipping and same-day delivery when available. Many reviews highlight the helpfulness and knowledge of staff members, particularly praising their customer service. One customer noted a speedy pickup for their 5G home internet device, ready in just an hour. However, some experiences indicate slow service, with waits of over 30 minutes reported by others. Overall, the store is recognized for its quick service compared to other locations, despite occasional delays.
Excellent customer service. Went in looking for a new phone and got exactly what I wanted for a very reasonable price. Very transparent, no extra fees without explanation. Kadin is the man! Top notch sales specialist for sure. Thank you!
March 2026
I had Phone issues I walked in and within a few minutes Will had the situation resolved he was very helpful!! Thank you so much!
February 2026
Ordered phones online to pick up in store, I didn’t realize that the phones weren’t ready and made the trip, they were very understanding and helped to get the order ready so I didn’t have to make the hour and a half drive back the next day. I really appreciated this and couldn’t ask for better customer service.
