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“Marcus was amazing! There was a lot going on in the store that day, & he was the only 1 working. But he stayed on task, helping as many people as he possibly could at once. 100 stars for Marcus!”
“Stopped in this Verizon branch to purchase a new phone for my husband. We were very fortunate to be helped by James. He was very patient, helpful, and attentive. He went above and beyond to help us select and set up the new phone. Both he and his associate offered professional advice and recommendations regarding our purchase and service. We would highly recommend James and this Verizon location.”
“This is my favorite location. The other location in Council Bluffs have horrible customer service.
If you want a boost phone definitely go to this location.”
“Boost mobile has suspended my account permanently for using my unlimited data for too long. Apparently unlimited is a subjective word now. However the people in the store did all they could to help me, avoid anything boost mobile out outside of the physical location.”
“Mike did a great job helping me with my new watch and tablet. I was surprised when the bill came, and it was lower than what I was quoted. In other stores, my bill always goes higher than what was quoted.”
“We were having issues with a new phone that was purchased in North Carolina. Samsung said it was the motherboard, turned out It was an easy fix! All we needed was Mario at this location. I highly recommend the store!!! Top notch customer service that is hard to come by these days.”
“Was there yesterday great customer service like Alexis was good she was able to bounce back and forth between customers and trying to do her best to help us out. I did not like the manager and how he was talking to Alexis because he was not helping her he was demanding her and I did not like that. I think the manager needs to recheck himself and actually be a manager and help not just try to make her help it when she clearly says that she's lost and she needs help. Besides that great service I really enjoyed the environment we were all having fun and talking and trying to get everything figured out and yeah but that's all.”
“I needed to pick up a new remote for my TV. The representative quickly helped me. He offered to give me a better package & save me money, but I said I wasn't interested because every time someone at Cox tells me that, I end up paying more.”
“WHOOOHHH!!!! 4 weeks of drama with the insurance reppacement phone and our gal here got it figured out and directed how to get the necessary refunds. She was stellar!”
“We were greeted right as we walked in and the wait was 15 minutes. We then were helped by Max who was extremely helpful, friendly, and informative. We purchased more then we expected but are completely happy with the prices of bundled discounts we recieved”
“We took our elderly mother in to the store today with many questions and we worked with Adrian. He was absolutely incredible and very patient with our mother. We worked with him for 2 hours. Thank you Adrian!”
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“My time at the Verizon Store was the highlight of my Day! Knowledgeable, Personable and Efficient describes RJ! We had met once before and I knew when I needed a new phone I would track him down to help me!
That Man deserves a raise! He was helping 3 customers at once! And he was the only one working!”