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“They were closing! It was close to 9 pm and I was still shopping. I greedely hugged my cart as i pushed it meticulously down each aisle. There were just so many sale tags posted that caught my attention. Honestly, it was not my fault. I not once, however, felt rushed, hurried, or scoffed at. Employees helped me along the aisles and at checkout. They even brought my groceries out to the car in the cold weather after 9 struck the hour. Where most stores/companies have lost customer appreciation, the Fareway of Waverly put the appreciation back into this customer with their patience and their willingness. Walmart just lost another consumer because Fareway is closer, less traffic, and the meats... ARE fresher, I mean, they just are!
To the young fellow that helped me put my bags onto the red van that late night:
I was abandoned by my previous ride. Frustrated and embarrassed, I called for another ride. Thank you for waiting with me and making sure you finished out you task evèn though your shift had ended already. You went above and beyond to make sure I didn't feel alone and left behind. Good job, Waverly Fareway, in training your staff members to not only do required jobs but jobs that also include doing the right thing after hours and even when no one else is looking.”
“Found everything on my list. Meat Dept helpful cut and wrapped meat bundled as requested. Easy check out. Assistance to car. In and out with large purchase quickly. Food good quality and fresh.”
“Kind of disappointing that you drive in there for two things listed on sale and only one is there.. evidently someone doesn't know what they have on sale.
Employees were super friendly and helpful”
“I slipped and fell in this store by the restroom entrance, a few years ago. I got hurt really bad and was injured for awhile. I do not shop at this store anymore, but I still shop in their other stores. I like the items in the store and I dont mind the prices. Just because I fell, I still like Dollar General.”
“There was a mix-up with a product placed in a spot it didn't belong that I bought and I explained what happened to the assistant manager Crystal and she took care of everything for me didn't argue with me just gave me excellent service. Very impressed as I am in customer service myself and it is refreshing to see someone else treat people the way I treat people. Five stars 10 out of 10 repeat customers for life.”
“I got a huge order of chicken so I can take this over to our high school final picnic ending the girls tennis season for Waterloo West High!! Great ? place!!!”
7:30AM - 4:30PM
2701 Midport Blvd, Waterloo
Grocery Stores
“Easy to get to, great gentlemen working there, ample space to back, etc. Appointment was for 1030am, showed up at 8:30am, loaded by 945am. Keep up the great work guys!”
“I had called to move up my online order to an earlier time because it was more convenient for me. Jeffrey at Waverly Hy-Vee and Dayton the shopper were very kind. They called me to tell me any replacements on my grocery order and called me to make me aware of when they were starting and when they were finishing with my order. They were very quick,efficient, and great at customer service! Thanks waverly Hy-Vee!”
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“This is easily the best store for Dollar General on the area. Clean neat organized helpful staff that always have positive attitudes and willingness to help. Especially helpful with elderly and physically challenged.”