O'Donnell Ace Hardware is a friendly, helpful store that serves its community with personal service and quality products. Customers appreciate the helpful staff, who go the extra mile to assist with their needs. Recently, there has been a noticeable increase in energy and effort from the team, making shopping more enjoyable. The staff, including knowledgeable employees like Tiffany, are kind, accommodating, and eager to help customers find what they need, whether it's plumbing parts for a home renovation or a car fob key. While some items may be sold out, customers acknowledge that planning ahead can help. The store is seen as a go-to place for hardware needs, offering quick and efficient service. Overall, the team’s dedication to helping customers and their willingness to check inventory at other stores or provide extra assistance highlights their commitment to being "the Helpful Place" in the neighborhood. The positive attitude and attentive service make O'Donnell Ace Hardware a trusted local resource.
Great local hardware shop. They typically have what I need and their rewards program helps them stay competitive with Walmart and Amazon. Plus it's way more convenient then trying to find something in the bigger hardware/ home improvement stores.
September 2025
Didn't have what I needed, but the help in store was very accommodating with trying to establish what I was needing and searching. Checked inventory in other stores for me.
June 2025
Not sure what changed at this store. In the last few weeks there seems to be a new found energy. Staff and mostly manager's going the extra mile to help. Again not sure what is different, but it is definitely working. Keep it up!!
