“Have always found the staff here super helpful, knowledgeable, and friendly. Was in the other day to have them replace the battery on the remote key fob for my mom's Honda (which they'd repaired for me on a previous occasion when the key was coming loose from the encasement) and cut some house key spares; they handled it quickly and professionally, which is why I still prefer getting stuff like this done here despite moving out of the neighborhood over a dozen years ago -- knowing it'll get done right is well worth the extra driving.”
“I sell vintage clothing and I atttend a lot of pop up sales. I either forget or break something and I often go to Harbor Freight for new solutions or replacement. The website tells you if an item is available and the people that work there are very helpful. Thanks so much.”
“I was treated very well here. Everyone was very helpful and kind. Answered all my questions, help me get loaded up. Took care of a defect issue. Great customer service. Thank you”
“Ran into a situation of needing a way to charge my phone on a trip. Went looking for a battery pack. The staff were overly helpful, showed me a few options and even threw my phone on their charger to speed up the process. Fantastic people. Good selection of just about everything.”
“They gave a pretty good selection that saves me a long drive out to big box stores. The last time I filled propane, it was expensive, they now charge a flat rate. I recommend going somewhere that charges by the pound.”
“I will choose Miller’s over the big box store, even if it means I have to go out of my way to get there. Service and knowledge is second to none and it’s locally owned.”
“Excellent service on my power washer. The service manager beyond expectations to find parts and repair my power washer. I definitely am now going to be a loyal Northern Tool customer if for no other reason than the service I received.”
“When I was moving my keys to the lock on the uhaul door got locked inside the uhaul. I went to Bomgaars to buy bolt cutters. The lock is built in such a way as to make it difficult to get in that way. Jim the manager came out with a cordless cutoff grinder and cut the lock for me. Talk about above and beyond. He saved me that day. I was able to get my things loaded and head out on my move to Arkansas. Thank you Jim. Thank you Bomgaars. Gonna miss that store”
“I went to the Ace Hardware store in Beaverdale Iowa to get some water bed conditioner!!And an so so glad they still carry the product as it is very very hard to find now! EVERY single employee greeted me and was so kind and helpful! That is a very well ran store! Thank you all for the wonderful experience! Good job!”
“I love Porters. It's always a good to place for just about anything house and yard. They have lifts woodchippers tilling equip bird stuff,grass seeds fertilizer I love it being right down street”
“If you need your mower worked on, Dan does a great job! He knows how to fix anything on your mower. He's honest and is reasonable on his pricing. I highly recommend Dan to fix your mower and you can be sure it is done right.”
“I stopped here 30 mins before they closed to grab one item. I expected everyone to be busy closing the store and thought I'd be rushing in and out. I asked where to locate what I needed and, instead of pointing me in the right direction or giving me an aisle number like most retail employees, the gentleman stopped what he was doing and walked me all the way to the other side of the store. He even took the time to go over what my options were and answer my questions. In addition, the cashier was very upbeat and friendly, the supervisor who came to assist him with a missing barcode was prepared- she had the item number written down because it was apparently an item that she gets called about frequently. Even the gentleman outside on carts was pleasant and helpful. He approached me and offered to take care of my cart despite there being plenty of carts in the bay that I'm assuming he still had to get inside for the night. I am not used to being impressed by this many retail employees in one shopping trip. I work in retail so it takes a lot to impress me.”
“I have been a customer with these guys for years! Larry was my guy, not only did he do great work with the machines, but I would like to stop by the shop just to see him! Super knowledgeable and he could repair anything! My friend Larry recently passed away and the shop is in great hands with Dan and Tony! They provide excellent services and there's no better place to get quality repairs and at a reasonable price. A great Southside small business!”
“Home Depot always has the products I need. Purchased Cedar boards, acrylic glass and as always, another needed tool. This store had employees available to help. Some other popular stores you have to for the places they hide.”
“Absolutely love this place and their deals and their amazing customer service skills and quality products. Google says they open at 6:30am, but they open at 7:00am. But, their kind employees opened up at 6:45am for me today when they saw I was there. Very knowledgeable and courteous people work here.”
“amazing place to both work and shop,great prices great selection,lovable pets and kids carts for them to help,plus they sharpen and maintain tools and equipment (lawnmower, chainsaw s,etc )big selection of rental tools at a great price,locksmith company,and usually popcorn”
“Everyone I have dealt with here is friendly and helpful. Appreciate the additional advice and help I have received when I have questions. Would definitely recommend to others!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.