Affinity Credit Union is known for its exceptional customer service and support. Clients appreciate the helpful and knowledgeable staff, who are dedicated to solving issues and answering questions promptly. Reviews highlight the positive experiences with team members like Arlene, who provided clear guidance on the new online banking system, and Abbi, who quickly resolved account issues. Long-time customers express their loyalty, having been with the credit union for decades, and recommend it for its friendly atmosphere and attentive service. Gabriel and Kay also received praise for their assistance, showcasing the commitment of Affinity Credit Union to helping its members with care and efficiency. Overall, Affinity Credit Union is highly recommended for anyone seeking a reliable financial partner.
Great job solving my issue. Affinity always has great employees!
April 2025
Arlene explained the new on-line banking system in a way that was easy for both of us to understand, plus helped Orville set it up on his phone. We are more confident that we will be able to make payments to our loan from our Apple laptop now, thanks to Arlene. She was more than helpful. Thank you.
April 2025
I called Affinity because there was an issue with one of my accounts online. I spoke with Abbi, she was absolutely awesome! She fixed the issue right away! Best Credit Union around!
