Boost Mobile receives mixed reviews. Some customers report frustrating experiences with store hours, finding locations unexpectedly closed with no signs or answers. Others describe excellent service at specific stores, mentioning super nice, helpful, and knowledgeable employees who patiently answer questions and assist with phone transfers, upgrades, and explaining new SIM cards. Positive reviews highlight getting the best phone for the price and enjoying store events. However, some feedback states the service sucks lately, leading them to leave the provider.