Boost Mobile receives mixed reviews. Some customers report frustrating experiences with store hours, finding locations unexpectedly closed with no signs or answers. Others describe excellent service at specific stores, mentioning super nice, helpful, and knowledgeable employees who patiently answer questions and assist with phone transfers, upgrades, and explaining new SIM cards. Positive reviews highlight getting the best phone for the price and enjoying store events. However, some feedback states the service sucks lately, leading them to leave the provider.
On all my visits the staff is friendly and attentive
July 2026
Heather was very helpful helping me with my new phone. She's very helpful kind and patient. Even made sure I knew how to work my phone before I left. If you have issues with your phone I'd recommend going to the store on Euclid Ave. She's very smart and very helpful 5 golden stars for them
July 2026
Maria was very patient with me on helping me with setting up my new phone. Recommend highly she's awesome 👌
