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“Arlene explained the new on-line banking system in a way that was easy for both of us to understand, plus helped Orville set it up on his phone. We are more confident that we will be able to make payments to our loan from our Apple laptop now, thanks to Arlene. She was more than helpful. Thank you.”
“I called to obtain replacement for misplaced tax documents. Danielle was very helpful. She was able to email what I needed almost immediately. Thanks again Danielle!”
“Hannah provided excellent customer service! I needed help with a wire transfer and she made sure everything was set to go first thing the next morning by confirming it with the accounting department. Thank you for making the process so smooth!”
“Moving to DSM I was nervous about switching my bank! I was thrilled when I found a branch that does shared banking. Journey has made it not only easy, but has eased all my stress! The women there are always kind, wonderful, and incredibly helpful. So grateful to have found them!”
“I Love Veridian! The Automatic Teller Phone, A Nightmare!!! I wished they hadn't changed it! The masculine automatic robot is Ridiculously Annoying! It used to be so simple and smooth, but to call and use the Automated teller phone, do not recommend it. Please fix this Annoyance!”
“Diane is very helpful very personable and knows what she's doing. Capitol view credit union is where I go for my financial needs. I have been going there for 25 years.”
“Been working with shaquitta over my account the last 6+ months at the Euclid location. she has gone over and beyond to fix issues the ingersoll staff have fail short on due to not being well trained. A leadership position is in her future! ?????”
“I cannot praise this place enough!!!! Rand, Max, Chelsea.... all of them!!! We had some miscommunication with a loan and it was a longer process than expected to get to the finish line, BUT......they handled it like champs and put my mind at ease!!!! 10 stars from my husband and I!!!!”
“Absolutely love this location of Journey Credit Union!! Lexi and staff were so helpful getting my accounts set up quickly and getting my debit card to me in a very timely manner!! I will be a long time customer here!!”
“I went into the Southside branch to inquire about switching my car loan over to them. The gal I met with, I think her name was Mikayla, was very personable and helpful. She explained everything and made the transition fast and easy.”
“I was working with Isaac and just made everything so easy and understanding. Helped me just to know what I’m doing as I got a loan! Great guy and appreciated his time.”
“I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.”
“I love going to the Court Ave branch! Yasmin Roman and Monica are always professional, respectful and extremely helpful. Plus, they can assist in either English or Spanish. Every time I am there, I see staff greeting customers by name, which speaks volumes about the relationships they establish, attention to detail, communication and customer service. I cannot recommend them enough!!”
“Greater Iowa Credit Union has always been fair to me, and gave me a chance with no one else would to build my credit again.Thank youGreater Iowa credit union being there when I needed you.”
“100% recommended if you are going to spend with Cesar Raymundo I had the pleasure of being attended by the very friendly an excellent treatment, the service 10 out of 10 I highly recommend it”
“We worked with Eric and his team on a mortgage for our first home! Eric made the process easy and clear from day one. We are so happy we went with GreenState and their team!”
“Super friendly staff and management team. I'm always greeted with a warm hello when I call, the member service is second to none. Highly recommend Serve Credit Union to everyone.”
“I want to take a moment to express our gratitude for TK and the exceptional service he has provided to our family. Over the past couple of years, we’ve turned to him for assistance with multiple bank transactions, and each time, he has exceeded our expectations.
TK is not only knowledgeable but also incredibly patient, taking the time to explain every detail and answer all of our questions. His professionalism and dedication shine through in every interaction, making what can often be a stressful experience, much smoother.
It’s clear that TK genuinely cares about his clients, and his excellent customer service has made a significant difference for us. We wholeheartedly recommend him to anyone in need of banking assistance. Thank you, TK, for all your help!”
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“In my experience the employees have always been exceptional. In 2020 after losing my husband to suicide. I broke down in the drive through. This was at the peak of COVID and the lady working in the drive through came out to hug me. That says a lot about the people who work there and their character.”