Hy-Vee Pharmacy in Des Moines is a full-service pharmacy that provides a wide range of healthcare services. Their dedicated staff of pharmacists are committed to helping customers live healthier lives. Customers can fill prescriptions, get vaccinations and immunizations, and purchase over-the-counter medications and other pharmacy essentials. While the pharmacy generally receives positive reviews, one customer had a frustrating experience with a rude pharmacy technician who refused to provide their name. The technician also made mistakes regarding the customer's medication refill schedule. However, the customer was able to resolve the issue with the help of the pharmacy's regular nurse and a more friendly pharmacist. Overall, customers praise the Hy-Vee Pharmacy staff for being extremely helpful and friendly. One reviewer noted a slightly chaotic atmosphere when first arriving, but felt the pharmacy had a good system in place. Customers consistently report feeling valued and not rushed during their visits. The pharmacy appears to strive for excellent customer service, though an isolated incident of rude behavior did occur. Despite this, the majority of reviews highlight the positive experiences customers have at Hy-Vee Pharmacy. Customers indicate they will continue to use the pharmacy's services due to the caring staff and efficient operations.
It looked a little chaotic when I first arrived to pick up my meds but there is a system to it I believe. They were super helpful and asking if everyone had been helped and they were friendly and so overall it worked great! I'll continue to use them.
June 2023
The employees was extremely helpful and friendly. I did not feel rushed, and they made a very lasting positive impression on me! I appreciate you!
October 2019
My husband has gotten his prescriptions there forever it seems. Always helpful staff in the pharmacy! Would give them more stars if I could.
