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“Excellent service, Don was very helpful navigating the process of insurance approvals for prescriptions. They also have great over-the-counter options available in store. Coziest, kindest pharmacy experience I’ve ever had!”
“Usually very busy due to excellent prices. But you often have to wait in line and it blocks other traffic. They need to set it up like Costco so that you can easily gas from either side of your vehicle.”
“Great customer service. Huge remodel!!! Updating my review because I love the new look. Hispanic bakery in the back has delicious sweet fresh pastries and breads.”
“This place is Awesome!! Great selection and friendly, knowledgeable employees. The prices are awesome as well. Always well stocked and clean. I'm glad we found this store! It's our go-to grocery store now!
Highly Recommend!!!”
“Shop here frequently. Cashier today @ 4pm 12/12/24 was incredibly nice, couldn't see his name tag as it was flipped around. He had glasses and gray hair. Gives the type of customer service that we had when people actually gave a s*** about their jobs - hard to do nowa days since wages haven't caught up with inflation. Give this man a raise.”
“This is the kind of pharmacy people reminisce about. Personalized care- with the pharmacist answering the phone and working on your order. No automation, no pressing of numbers to refill, just excellent community patient centered care.”
“This location is so convenient for me and the people here are both so professional and so friendly! We have been with them for maybe 5 years, and I am constantly amazed at how they help customers and manage time. Kudos!!”
“Lover of all walgreens. They are pretty handy for being a "pharmacy".... I'd vote yes if they wanted to put a old style soda fountain area in them Walgreens!!!”
“I switched from Hy-vee pharmacy to Broadlawns and it’s the best choice I made for me. I am at Broadlawns 3 days out of the week. It’s convenient and fast. If they have trouble with any of my refills, they keep me in the loop.”
“I wish I'd thought to bring our medications to Sam's before, the team at the Windsor Height's Sam's Pharmacy is amazing. Not just with our normal household RXes but with our dog's meds.They answer all questions, are friendly and efficient.While we are no longer needing them, they were the best place to fill them and made it easier to coordinate the dog's multiple medications.”
“Mustafa G. At the customer service encounter is extremely professional, prompt and did a great job helping me today. So much easier than going to the post office!”
“Ali at the pharmacy is one of the really good ones. I was in need of a prescription and needed the meds today. There were some issues with the system picking up my script and the pharmacy closed at 6. I waited until it closed and in the mean time tried to have my doctor send the script to a different pharmacy. They told me that was done and when I went to the other pharmacy, it had not been sent there. I was pretty upset. Ali called me an hour after they closed and said that the script finally came through. He said that he knew I needed to start the meds right away. I won't say what hoops he jumped through, but he went way above and beyond and he made sure the meds were in my hands tonight. He was not the only person at the pharmacy that I could tell cared about my situation, but he made my day. Thanks Ali!”
11AM - 1:30PM 2 - 5PM
5901 Douglas Ave, Des Moines
Pharmacies
“I recently switched to this pharmacy from another location, and I couldn’t be happier with the decision.
I have a prescription that is extremely difficult to source and manage, but the team here went above and beyond to make it happen. They took the initiative to coordinate with both my doctor and my insurance company to ensure everything was handled correctly and that my medication was ordered and delivered on time.
A huge shoutout to Alma—she is absolutely incredible! She is so knowledgeable, sharp, and genuinely cares about her customers' needs. I truly appreciate her dedication; it made a stressful situation so much easier. The rest of the staff is also wonderful and always greets me with a smile.
I will be bringing all of my future prescriptions here and will definitely be recommending this pharmacy to everyone I know.”
“I am perplexed by the mediocre ratings for this pharmacy. We have found the staff and Pharmacist very friendly and helpful, taking extra steps to meet our needs. Our prescriptions are usually ready even quicker than expected and the drive through pick up is made easy and pleasant. Having the RX app to see the status of all medications, renewal dates, etc. has also been extremely helpful. As if all of that weren’t enough, their prices beat Walgreens and Hy-Vee by a HUGE margin!! We love Medicap on Easton.”
“I had my prescriptions refilled there. I recently move from the area, and really hope i have the same service i had there. Great people there and went out of their way. I'll miss the service i received”
“I ordered photos for Valentines day from here. They came out a little dark but it ended up being okay, as I held them to the light it was almost like you did t know what you were gonna see. It was a beautiful mistake....dont let it happen again tho.”
9AM - 11:45PM 12 - 4AM
1200 Pleasant St, Des Moines
Pharmacies
“Quickly and efficiently filled my medication. Friendly and helpful staff. Open late to accommodate those unplanned ER visits and subsequent prescriptions. Keep up the good work!”
“Nice pharmacy. First visit since moving to this va area. Stopped by to have scripts filled post full hip replacement surgery. Sorry wait to be filled. I've had other scripts mailed to me since moving. Friendly and helpful.”
“When I told your employee, Tim, that the product I had been looking for had been out of stock for a week, he went and got a forklift and pulled the pallet down and got me what I needed right then! I am so impressed. Excellent customer service!”
“I went in to pick up medicine and it was quick. I didn't have to wait, just walked in asked for my prescription and went on with my day. Good customer service during my visit.”
“So, I think they are trying their best because at Pharmacy at Fleur had a pharmacy tech, she refused to give me her name, she was very rude, she told me the girls name I had given her-that I had spoke with the night before-she was incredibly kind and she realized, before I could even say anything, that I would be completely out of the medication if they went by what the temp nurse sent in, it would be at 31 days not 30-my Doc has always told me it’s due on the 30th day. So the girl I had spoken to on Sunday night who was so nice told me she wouldn’t be there until noon the next day so she would put the request to my Doc put out for them to send in the morning. The other girl who was also a pharmacy tech that I had spoken to on Monday-twice, said they didn’t have a girl that worked there by that name and the temp nurse had sent it in for the next day again and I still kept my composure. I asked her to pull out a calendar and count back to the day I picked them up and she refused-so I said, well you’re wrong and she said no I’m not and hung up on me! I called and left a voicemail for my Doctor on what was going on and then threw my phone down because I was starting to have anxiety attacks so the message I left was I don’t know what the hell is going on here, but it’s due today! About 15 minutes passed and I received a call from his regular nurse, she apologized profusely and told me it was waiting for me at that Hy-Vee, so I asked her what’s the deal with this girl who talked to me like that today, and she had some choice words for her so I just said thanks and went to pick it up. A completely different girl, who I know very well that if she sees me waiting in line, she will grab my meds and have them ready because I have been picking them up from there over 5 years-never picked it up early and I never requested it to be picked up early and they know that! So as she was ringing me up, there was no one behind me so I asked who it was that talked to me like that earlier in the day? As we were discussing this-again no one was in line-the male pharmacist came over, put his hand horizontal to her ear, whispering something and then he walked back to continue working on prescriptions. I couldn’t believe it! Then she got real short real fast with me so pretty obvious this Brad guy was talking about me. I turned bright red and walked away with my meds. This was on a Mon, I called Friday and spoke with the girl who was usually very nice to me and I was asking about a different medication and she snapped at me again? So I was just going to let it all go and then Army Post told me to look up the pharmacy policy such as rights and responsibilities for patients and same for pharmacy techs and pharmacists. I couldn’t believe it again! They want the patient to fill out a form so they can do a full investigation and they mentioned a lot of things that were opposite of what happened to me-namely that they are supposed to tell you their name, the pharmacist is NEVER allowed to speak to a pharmacy tech about a patient really unless it concerns only the medication but in bold letters that is NEVER allowed in front of the patient! I get there’s a few bad apples are out there, but after 5 years of picking this up, never early, I thought we had established trust just like my doctor and I have. So, I didn’t want to make a mountain out of a molehill and if I requested that investigation, no matter what the issue is, I just felt bad. One of the other pharmacists at Army Post said to give the head Pharmacist a chance, so I did. She was very nice on the phone and I could tell she was upset at her staff because all they had told her was the nurse sent it in for the 27th, nothing about the other stuff. Sorry for the lengthy post but we have enough issues in this world and this shouldn’t be one! I would read their policy online because usually, I always see those sets of rules when there’s been several incidents? Still deciding on what to do? I hope you all are well and God Bless ❤️❤️?”
10AM - 1:30PM 2 - 6PM
4555 Fleur Dr, Des Moines
Pharmacies
“Yes, they are busy. Yes, they have wait times. No, they aren't that bad, the waits are normal at any pharmacy! I am thankful for this team at Walgreens as they caught a drug interaction that could have sent me to the ER.”
“These people know what they are doing, they are helpful and friendly as well as knowledgeable. If you want to take the frustration out of getting your prescriptions filled this is the place for you.
Susie is my favorite but everyone is FAB!! Thanks you guys!!”
“So far my experience with Hy-Vee pharmacy is excellent. You can actually call and talk to someone. My doctor told me that even Dr can’t get through to.CVS Directly in an urgent case. Walgreens is hit or miss thank you Hy-Vee.”
“I really like Medicap they always listen to me with all the medications I'm on and if I ever need anything they are there .. and they have patience with me. And work with me Thanks Medicap”
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“Great pharmacy and grocery store... Has a vast variety of items and really great selection. Friendly staff and great fresh food. Fruit always seems fresh and well looked after. Shelves are always clean and well stocked. Hyvee wine and spirits is attached and easy interior access. Highly recommend this store.”