Metro by T-Mobile at 2556 Hubbell Ave is known for its exceptional customer service and unbeatable prepaid plans. Customers appreciate the friendly and knowledgeable staff, particularly Eric and Jacob, who go above and beyond to assist. Eric has been praised for helping customers find great deals on phones and for his respectful demeanor while resolving issues. Jacob, the retail manager, has earned high marks for his outstanding support, ensuring customers leave with the right phone and plan. He has helped couples save money on their plans while providing reliable phone options like the Samsung A16 and Moto G Stylus. Customers have noted his exceptional patience and ability to solve complicated problems, often making the difference between staying with Metro and switching to another provider. The team at this location, including district manager Jess, is committed to creating a positive experience, making it easy for customers to find the best deals and services. Overall, Metro by T-Mobile is recommended for anyone looking for great phones and plans, backed by a dedicated staff ready to help.
Came in to Hubbell location and deondre helped me into a new tablet with any change to my bill come in to this location and see this helpful young man
October 2025
Eric helped me get a good deal on my phones and if it was not for his help I dont think I would have stayed with metro but he helped me with my pin reset very helpful and respectful thank you and my kids love there phones!
October 2025
Eric is the man, got me a good deal on a new phone and plan.
