“I had an outstanding experience thanks to Deandre and Gabriella! From the moment I walked in, they both made the entire process smooth, easy, and stress-free.
Deandre took the time to understand what I was looking for, helped me choose the best phone for my needs, and made sure I got a great plan. He was knowledgeable, professional, and provided exceptional customer service every step of the way.
Gabriella was just as incredible. She patiently helped transfer my phone number to my new phone and made sure everything was set up correctly before I left. She took her time, answered all of my questions, and made the entire process feel effortless.
Both Deandre and Gabriella went above and beyond to make sure I was well taken care of. Their professionalism, patience, and genuine care for their customers really stood out. It’s not often you receive customer service this great, and they made my experience an excellent one from start to finish. I highly recommend this Metro by T-Mobile location because of the amazing service they provide. Thank you both for making my new phone experience such a positive one!”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“I have never been with With such an awesome person that takes their time, Gabrielle helped me out with everything. She’s very, very very knowledgeable. I wouldn’t have been able to do this and I can’t get out much so she was such an awesome help, but I do believe that she should not be in building by herself and she was really good with all the people coming in and speaking to each one of them I would send anybody here and I’ve been with Verizon. I was with them for 20 years and I’ve been with US cellular for 25. She is awesome poodles poodles poodles to Gabriella is the one on East grand give her a shout.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Outstanding service by Crystal. Took the time to make sure everything was set up properly before I left the store. Actually was working on two customers at the same time and I can't say you will see that at Verizon. She didn't try to shove unnecessary accessories at me like Verizon. Thanks to her I am good to go and enjoy the rest of my day.”
“Se 14th Metro by T Mobile is a great Store ,Jose helped me with my phone. He is very friendly and explained what the problem was, a n d fixed it. He is the Best!! Thanks again Jose.”
“I came in today because after switching my phone service to T Mobile I wasn't told that it was going to disconnect my internet as well. So I came in to see what options I had and DeAndre was amazing! He was very informative about everything, and went above and beyond to make sure I got the best deal possible. I will be returning. With customer service like that who would want to go anywhere else!”
“Stopped by Cricket on 1st & Euclid 2 days in a row and was given outstanding customer service by Kailey C, who was not only very knowledgeable about Crickets products and services but also management spoke with mane”
“Lover of all walgreens. They are pretty handy for being a "pharmacy".... I'd vote yes if they wanted to put a old style soda fountain area in them Walgreens!!!”
10AM - 6PM
2601 E Euclid Ave, Des Moines
Electronics
“I had an exceptional experience at Cricket Wireless. I was encountering issues with my work phone and urgently required a temporary replacement. Despite being the only associate in the store, Vanessa provided outstanding assistance. She managed to address my needs thoroughly, even as the phone continued ringing and additional customers arrived. Vanessa went above and beyond to ensure I stayed within my budget while resolving my concerns. I highly recommend her to anyone seeking excellent service. I strongly suggest she be considered for a raise or a higher position.”
“I had a pleasant experience with First State. While the man in the office is monotones he’s polite and kind. They are understanding & helpful with my questions.”
10AM - 6PM
5910 Douglas Ave Ste 400, Des Moines
Electronics
“I absolutely love coming to this Cricket Location I have fantastic rapport with the guy that works at this location. He is nothing but respectable and is always willing to help me with all my needs. I have never had a bad experience coming to this location. Ira is fantastic employee and does an amazing job and I'm glad to someone who is attentive to everything he does. Great listener and very helpful.”
“I have a BaleTrak Pro Electronic Control Unit for my 2013 John Deere 459 silage baler. I'm only a small farmer and have 2117 bales on the counter. When I was baling the first part of September 2023 I could not get the monitor to turn on after at least 7 tries (it was acting up before this). I called my John Deere dealer and it was a good thing I was sitting down as they wanted $1423 for a refurbished unit with only a 6 month warranty if I installed it myself (if they installed it a 1 year warranty but a $400 service call). Which means it would be out of warranty when I use it next year. I happened to be picking up parts at Vetter Implement In Corydon IA and the service manager told me about Ag-Express. I ended up driving the monitor up to Des Moines on 18 September. They called me on 20 September and the unit was fixed. We were already in Des Moines so picked the monitor up. On 23 September installed the monitor in the tractor and the baler it powered up as it should. I would highly recommend them.”
“Efficient, professional and great selections. Clothing is great quality and selections. Groceries are cheaper than Walmart, Fareway, Price Chopper and especially Hy-Vee. Electronic section always has what I am looking for. Tvs, video games, gaming accessories, laptops, phones, stereos, records galore......you name Target has it!”
“I ordered photos for Valentines day from here. They came out a little dark but it ended up being okay, as I held them to the light it was almost like you did t know what you were gonna see. It was a beautiful mistake....dont let it happen again tho.”
“One way in, one way out for deliveries. Was unloaded in 2 hours the 1st time and less that 1 hr the 2nd time. GREAT job guys. The docks are located in the rear of the building, driver door right there, very friendly. I hope I come back here to deliver again.”
10AM - 8PM
1264 E 14th St, Des Moines
Electronics
“Stopped at this location after two of our phones suddenly lost service due to the transition from US Cellular to T-Mobile and worked with Ian K. We had also been trying to get an issue resolved with an overcharge on our bill for two months in which T-Mobile kept telling us they would call us back after they checked into it and then never did (0 stars for T-Mobile). Ian was able to quickly solve the eSIM issue and also called and was finally able to get us the credit we were unable to do on our own. Ian went above and beyond!!”
“We were helped by Steve and Wyatt at this Verizon branch. Our issue was very difficult and they worked hard and kept pursuing the issue until they were able to correct it. They were very professional, friendly, and knowledgeable! Great outcome for us. Thank you Steve and Wyatt!!”
“I had a wonderful store assistant help me today with buying a fan and a pair of underwear. She was patient, knowledgeable and polite throughout my interaction with her. Overall, a wonderful young lady and I look forward to visiting this Target again. I believe her name was Keke.”
“We had a great experience today switching to Verizon. I have to give a huge shout out to Zach, the representative who helped us. He was so great to work with. This store had a great selection of phones and cases, and our bill is cheaper than with our previous carrier, even with five new phones. Thanks Zach for a smooth transition!”
8AM - 10PM
5901 Douglas Ave, Des Moines
Electronics
“I stopped in a few days ago and was looking for something extremely important. Angela was very kind to help me find exactly what I was looking for. She went out of her way and stopped what she was doing. That is rare these days. She is definitely a keeper! 10/10 I would definitely recommend 👌”
“Joshua was exceptionally helpful in activating multiple phone lines and porting our numbers from AT&T to T-Mobile, both in person and remotely. He went above and beyond by explaining the 'Keep and Switch' promotions, helping us use rebates to pay off our existing devices smoothly.”
“I am a returning customer I have gotten a washer and dryer from them it must have been quite a long time obviously it was back in 2011 and they did excellent service and I recommend anybody to go through these people they are the best”
“Great customer service, it’s was a girl there and she help me out soooo much… and she was sooooo sweet to me & patient with me, I couldn’t stop thanking her, I thought I had no luck but I did 🥰”