Metro by T-Mobile at 2121 University Ave offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers report excellent and amazing service, with staff described as friendly, helpful, and patient. The staff walks customers through the best prepaid plans and goes above and beyond, even staying after a shift to help. Reviews highlight satisfaction with the service received, noting the staff made them feel good and helped them get the phones and deals they wanted. Multiple customers mention this location has the best customer service compared to other stores, with some having been members for years. It is noted as a cheaper store where good deals are made.
i went to metro the other day to activate a phone for my son adri did so wonderful giving me my options and helping me get the best phone for the best price and adri was just incredible
July 2025
I went in today to get a couple of things done I was very satisfied with the service I received it was actually excellent especially from Jesmy she was excellent
July 2025
Adri was amazing. She helped me switch from metro to tmobile with an amazing deal. And a week later patiently helped me activate all 3 lines .. kudos to her and that store
