National Car Rental
Car RentalHours:
5800 Fleur Dr, Des Moines IA 50321 Hours
About National Car Rental
National Car Rental at the Des Moines Airport provides generally good and friendly customer service, with a process described as quick, easy, and fast. The rental counter and car lot are conveniently located right outside the airport. Using the National app and Emerald Club membership can help manage rentals and sometimes provides free upgrades, like to an SUV. However, this location lacks the Emerald Aisle, limiting vehicle choice and automatic upgrades for some members, which was a letdown. On occasion, only one type of vehicle, such as a minivan, may be available regardless of the customer's needs. Overall, returning the vehicle is simple, but the absence of usual perks may lead some customers to explore other rental options.
Most Recent Reviews
September 2024
Renting a car at the Des Moines Airport was a quick and easy process since I made a reservation ahead of time. The car was everything I needed for my trip, and I had no issues. Returning the vehicle was simple and the staff at National were all very helpful and friendly.
July 2024
Des Moines rental was easy and fast. I appreciated a free upgrade with my Emerald Club membership as I was moving my son that weekend and the extra room with the SUV came in handy!
June 2024
Great service, friendly and attentive staff, pick up and drop off as smooth as can be.
More Comments(127)
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