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“Due to a no-fault accident, we were in need of a rental car while my Explorer was being worked on. Being around Christmas time, we had quite the ordeal finding an SUV to fit the family. After visiting a 3rd Enterprise location and them not having a vehicle to fit us, we were referred to the Euclid location for hopefully a crew cab truck.
They were very sympathetic to our dilemma and fortunately had plenty of trucks available. Nathan helped me throughout the process and was so friendly and helpful! We quickly realized that not every truck had middle seat hooks for a car seat (we had 3 full size car seats needing to fit). It was a cold day and he had me wait inside while he went through each truck to find which ones had the middle seat hooks. From those, he gave me whichever choice in truck I felt most comfortable with. I had the truck for about six weeks while my car was being worked on and the location periodically checked in to make sure the truck was working fine for us.
For the nightmare situation I was in due to the accident, dealing with insurance, and having to run around to find a vehicle, Nathan and the guys at the Euclid Enterprise location made the truck rental the easiest part of it all! I'm thankful for their thoughtfulness and professionalism!”
“Great experience with your company. I will definitely use your services again. Nathan and Lola answered all my questions and concerns. They are a truly a benefit to your organization.”
7AM - 12:30AM
5800 Fleur Dr, Des Moines
Car Rental
“Pickup and drop off of vehicle was very efficient, didn't take up much time at all. Staff was friendly and helpful. Vehicle was very clean and worked well for us.”
“Guys this is the hot set up . First it’s Enterprise and their fleet of cars , second the staff is small but mighty ; I saw more than one employee multi-task. Third they know their business and customers, like I said a well kept Des Moines secret .
I cannot tell you how flattering it is to be greeted by my name . I use them frequently but pretty much it’s the same all round . The downtown shop is the place to rent a car .”
“Des Moines Rental Car provided a smooth rental experience. The staff was friendly and efficient. The car was clean and well-maintained. Competitive rates with no hidden fees. Highly recommend for a hassle-free rental experience!”
7AM - 12:30AM
5800 Fleur Dr, Des Moines
Car Rental
“We were attending a conference in Des Moines and gave 2 other colleagues rides to the airport with us after the conference. When we returned the rental, one of the colleagues remarked, “wow, that was really easy. What company is this? Are they always that friendly and professional?” I was happy to tell them that we love Alamo bc Yes, they are consistently friendly and professional, and you make the process as frictionless as possible. I especially love when I have the opportunity to skip the line, but even when I can’t, I can honestly say that I’ve never had a bad experience with an Alamo employee. The Des Moines team’s process was dialed in - efficient and friendly. It was a top-level experience. And my colleague is booking Alamo next time he needs a rental car!”
7AM - 12:30AM
5800 Fleur Dr, Des Moines
Car Rental
“Service was good agent helped us was very polite. The 4 rating is for location and confusing signage and return area it needs to be marked a lot better. Even the taxi driver had hard time finding the place.”
5:00 AM - 9:00 PM
2661 NE 46th Ave, Des Moines
Car Rental
“I’ve always had really good service from this company. They have always been reliable, get me to appointments on time or early, they don’t make me wait forever to be picked back up, the drivers are nice and caring, and the office staff is great as well.
The vans are always clean.”
“All of the staff, from beginning to the end of my appointment, were great! They explained everything, making sure I understood things. And they did a great job installing the EZ lock on the wheelchair. They even oiled the ramp and checked everything out! We are VERY lucky to have Cummings Mobility so close to home.”
“After being extremely stressed out from not noticing that my debit card would not be allowed, Althyria was extremely helpful with making everything as painless as possible. She was very kind and even remembered me when I returned the car. I do not know how this company is compared to others but the service I received was excellent.”
8AM - 11:30PM
5800 Fleur Dr, Des Moines
Car Rental
“So even though they didn’t have any cars ready(despite having a reservation), Matt Lee made the experience enjoyable; he was friendly and funny. Please give him a raise and a trip to the Bahamas. #sag4ever”
7AM - 1AM
5800 Fleur Dr, Des Moines
Car Rental
“I rented from Hertz three times in the course of 2-1/2 weeks. All three experiences, including this one were good. Hertz management might have been reading previous reviews. ;-)
Not very happy with the rental car changes at DSM but that's not Hertz's fault.”
8AM - 11:30PM
5800 Fleur Dr, Des Moines
Car Rental
“I feel like I should do a review since there are so many bad reviews on this place. We rented two vehicles and didn't have any major issues. We had reserved 2 mini vans and when we came to the counter we were told that they don't have any minivans but that they would give us 7 passenger SUVs for the same price. Other than the fact that the AC didn't work in the one SUV, everything worked out good. The one vehicle was a little dirty but nothing terrible.”
8AM - 11:30PM
5800 Fleur Dr, Des Moines
Car Rental
“Got into DSM and unfortunately there was a long wait (2 hours or so) to get my vehicle. Vanessa and her coworker were very apologetic, kind, and explained the situation of the wait. They offered to cancel it for free with no attitude or frustration, they were both very professional and polite. I was in no rush so I waited. They upgraded me to an SUV for the inconvenience and were working hard to get through the list of people. The manager and other staff members were coming in and out of the parking lot doing their best to speed up the process. During one moment, a man raised his voice and was very disrespectful to the ladies. They were not rude or disrespectful and told him that he could get his vehicle somewhere else if he was going to be rude. I know tensions can get high but the ladies were incredibly professional even when getting yelled at by this disrespectful man. They did the best they could, it's not like they had a magic wand! Even if folks were coming up multiple times to see where their name was on the list, the ladies were still very professional. It's unfortunate when there is a long wait and no cars when you need them but the customer service was excellent. I will be using them again in my annual visit to Iowa. Thanks again ladies, you rock!”
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“Luxxor Limousine was great to work with from start to finish. The team was responsive, professional, and thorough! Our driver Roy was top notch and made our experience unforgettable! He was on time, (early), friendly, professional, a good driver, and flexible with us extending on an hour at the last minute. Highly recommend using this service while in the Des Moines area. Thanks Roy!”