U-Haul Moving & Storage of West Side is noted for its extremely clean and well-lit location, with sparkling restrooms. The operation is well-run with well-trained, friendly, and helpful personnel. Staff members are super accommodating and patient, even when multitasking with numerous truck returns or while short-staffed. They are efficient at explaining processes, making first-time renters feel comfortable and confident. Customers report easy check-in and check-out, with service personnel being extremely helpful. The team is known for solving problems and being very kind, providing excellent customer service. They are able to accommodate last-minute changes, such as switching to a different truck size, and assist with practical help like hooking up trailers. The available equipment is in good condition. This location offers a smooth process for truck rentals and storage, making moves less stressful. The management team receives high praise for reflecting in the positive staff attitude.
The gentleman at the store was absolutely wonderful and helped us save money. He even carried really heavy boxes out of the goodness of his heart to the car. Sometimes in life, it is those people that go the extra mile that make you a customer for life. Anyone needing a truck or boxes or other items they sell, please go... read full comment
July 2026
Gianni and his staff have the best storage facility in the metro. The facility is exceptionally clean. Everyone there is super friendly, helpful, and professional. Truck rental is also great! I can't say enough good things about this place!
June 2026
Gianni provided great service! He was friendly, helpful, and made both our vehicle pickup and drop-off fast and efficient.
