The UPS Store #1983 in Des Moines provides a variety of services, including packing, shipping, printing, notary, shredding, and faxing. It is locally owned and operated, located in Wakonda Mall, just 2 miles north of Des Moines Airport. Customers appreciate the expert assistance and excellent customer service offered by the staff. Many reviews highlight the professionalism and respect shown by the team, who efficiently help customers with their packages. The store is noted for being clean, well-stocked, and organized. While there are charges for boxes when returning Amazon items, customers feel the fees are reasonable given the convenience. The UPS Store team is recognized for their quick service and problem-solving abilities, making it a reliable choice for mailing needs.
UPS staff Ankush at this store was very knowledgeable of the capabilities of the UPS tracking and provided call center options for specific requests. Was very helpful with printing my label and shipping my package.
July 2026
Super quick on my Amazon return eveb though it came via fed ex was unable to locate a fed ex location on the Southside so went here they scanned my phone taped up my package and I was out the door, super simple. Ease of parking at that location and 2 people working which meant zero wait.
July 2026
I always have lots of packages to ship and staff are always gracious and quick to help.
