The Quality Inn Dubuque on Hwy 20 is a hotel with generally clean and comfortable rooms, some described as smallish but spacious, with comfortable king beds. The indoor pool is clean and refreshing, though small. Staff members, including Steve and Melissa P., are frequently noted as kind, helpful, courteous, and professional, with great customer service. However, experiences can vary, with some staff appearing ambivalent or overburdened. The breakfast area is small with limited and very poor quality food options, leading some guests to recommend bypassing it. The location on a busy thoroughfare allows for easy access. While some rooms may feel damp, the hotel is overall well cared for, providing a pleasant stay that exceeds expectations for some guests.
Very helpful manager and front desk personnel. Rooms were clean.
September 2025
Our room really needed to be updated carpet was so worn out. Not the cleanest
July 2025
Our end room on the first floor was damp (feeling, smell everything) and the stairs could be annoying; but the room was clean and the staff were very friendly.
