10AM - 6PM
190 John F Kennedy Rd, Dubuque
Shipping Centers
“Once again, Staples provided exceptional service with attention to detail at every turn. Their associate training program is obviously a world class operation, making choosing Staples well worth it. Alana at checkout truly made the overall decision to choose Staples for our family’s office supply needs the correct choice. “That was easy!””
“I was just so impressed with this newfound diamond Amazon drop off site! Though for several years, we’ve been going to the UPS store off of Dodge Street in the Hy-Vee parking lot, I believe it was closed Sunday night and we were headed to Dubuque, which is about 35 miles from our home. Though we were going to Menards I wanted to stop and drop off a return so looking at other options on Amazon, I came up with this one and I’m telling you these guys were kind and positive and happy. I just had to post this five stars because they deserve it!”
“Our regular mailman is great. Thank you, Brian. Liz from the post office called me at 7:30 pm on NYE to try to sort out an issue. She could see who shipped the missing package, and I was able to confirm we got it.”
“The people at the Dubuque store are so awesome!!! They are kind and prompt! I was a bit shocked at the cost to send a package from Dubuque to Boston, but that isn't their fault.”
“I recently visited UPS Store to send a package for work, and I was very impressed with the level of service I received. Kelly and Lelia were both extremely helpful, efficient, and professional throughout the entire process.
They quickly assisted with printing the necessary materials and ensured my package was prepared and sent out without delay. Their attention to detail and friendly approach made the experience seamless and stress-free.
I highly recommend this location for anyone in need of reliable shipping and printing services.
— Mike & Amy’s Small Town Adventures (YouTube)”
“I wish I knew names but I don't. I dropped off an Amazon return last week and asked if Staples does 2 sided Christmas cards and your female employee said yes we do and we would love to print your Christmas cards. The same lady called the day after I placed my order and left me a voicemail that my "Beautiful" Christmas cards were ready for pick up. When I picked them up a male employee that checked me out was surprised at how many I ordered. I asked if I could use my coupon $20 off of $50 purchase and he enthusiastically said YES you can. This type of customer service is not common anymore but I have worked in customer service for over 25 years so I really appreciate it and trust me, I share this with everyone I know!! Keep up the great work :)”