“Jayde and the gentleman with the hearing aid,went above and beyond, Jayde fixed my wife's phone that 3 other stores and Samsung couldn't fix,the wife says that jaydie is freaking awesome, the gentleman was very helpful with my questions about internet and was surprisingly straightforward”
“As a small business owner, it is always a pleasure to work with a representative who is knowledgeable about products that would be beneficial to your business. Ken Gibson of the Fort Dodge Verizon store was that guy and made the experience a pleasure. It says something to convince me to purchase an apple product as the loyal android/samsung user however, he managed it and I am very satisfied with my purchase. The store is clean and all the staff are friendly and professional. Stop in if you are in the area.”
“It was busy for a Saturday, but staff were quick to be sure to get people's names onto a waiting list to be served. People did have to wait at least 20-30 minutes for service. Some people did end up leaving since it was taking a long time. Once served, we had great help purchasing a new phone, answering all our questions, and doing it in a timely manner.”
“I was in desperate need of a new phone. But not being tech savvy at all, I worried about what that would entail. I needn't have worried, thanks to the associate who helped us-Jacob. He was friendly, polite, and very knowledgeable. He helped pick out the best phone for me and also gathered all the hardware I would need to go with it. He made what I expected to be a nightmare into a most pleasant experience. If you need help at Verizon, ask for Jacob. You will be glad you did.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Kelly the store manager is great. I have been in there couple times and has always been friendly and helpful. When she found out the new iPhone was being being offered for pre order she called and told me and even called me and reminded me of the pre order date. Thanks Kelly!!”