NexGen Connected Communities, a provider of internet services in Iowa, has received positive reviews from its customers. The technicians at NexGen are described as patient and helpful, taking the time to explain things clearly to ensure customers understand what they need to do. Customers have praised the company's efforts in resolving billing issues and providing competitive pricing compared to other local providers. The self-activation process is reported to be quick and straightforward, with customers able to get their internet up and running the same day they move in. While the service may experience occasional brief outages, the company is said to provide timely updates and maintain generally reliable connectivity. Overall, NexGen Connected Communities is regarded as a quality internet service provider, offering fast speeds, no data caps, and responsive customer service.
I spoke with one of your technicians Deja she was very helpful very knowledgeable of her job assisted me with things that I needed for cable and internet provided me with the right information guided me to the right people I really appreciate her
January 2026
the young woman who called me was very kind and helped me with my tv connection. She was able to figure out what my problem was and solve it.
May 2025
Deja was great! I called a couple times and she was the only one able to help me with what i needed! Thanks Deja!