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“I spoke with one of your technicians Deja she was very helpful very knowledgeable of her job assisted me with things that I needed for cable and internet provided me with the right information guided me to the right people I really appreciate her”
“I needed a repair claim filed. I did my own online & it said it was denied. That we didn't have coverage. Went into the Douglas T Mobile location. The Manager Jen N was a huge help! She contacted Assurant & spent a significant amount of time ensuring that the claim was entered correctly & that I was able to get local repair, as I am allowed per our insurance plan, instead of a new phone which would have included a deductible.
Thank you Jen!!”
“Alexa was by far the most knowledgeable employee at any retail business I have seen in a long time ! She really knew her stuff and was great at troubleshooting & good attitude! We had a complicated transaction and she rocked it !!! Give her a raise ! I wish I could have tipped her !!!”
“This company was a pleasure to work with.
They are extremely knowledgeable and were able to fix our problem quickly and efficiently. We highly recommend Team UltraVue!”
“Devon was extremely helpful and very knowledgeable. We encountered a lot of hiccups with the system and it took a long time to fix, but Devon handled everything beautifully and was so kind, courteous, and respectful along the way. We bounced so many numbers at him trying to figure out costs including suddenly adding another person into the plan, and he was extremely adaptable and efficient. He made the process as smooth as he could given the circumstances and overall provided a level of service that I haven’t experienced in a long time, especially at a place like a phone store. I sincerely hope he gets some sort of recognition for being professional, personable, adaptable, and an expert in his field.”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“Recently my brother went overseas be had some issues with data. My dad was able to connect with Hunter and Alea and solve the issues. Overall, any issue we have this store has been my go to and every single employee has been able to help us a long the way. Thank you TMobile. Keep up the good work!”
“Hannah was awesome to work with. Helped me set up my new phone and showed me some tricks for the new phone. Friendly and very helpful. Glad we still have a store to go to get things done.”
“Took my family to upgrade our phones. Had the pleasure of meeting with Chris. There were three of us asking multiple questions, Chris remained patient and very professional. Chris’s knowledge of the phones and process ensured we had an efficient and great experience. If you are due for an up grade or are in the market for a new carrier I recommend you stop into TMobile on 42nd and University and ask for Chris.”
“Rocked it!
Had an emergency sim card issue... only five minutes before they closed. Paul was awesome. Didn't make us feel like a bother. Paul fixed my phone in no time at all. Travesty averted! Can't recommend they & Paul enough!!! Thanks”
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
“Fabulous experience here. Friendly and timely customer service. I got my phone taken care of without any hassle. Not all the stores are the same! Definitely recommend”
“Already a customer, had pixel 8 pro with $600 owed on the phone. They ran a black Friday promo where they paid off what I owed and got a pixel 10 pro free and $185 for trading in the old phone. Amazing promotions”
“Rylie was such a help and same with Dakota. Both were very friendly and supportive with choosing what I needed and the plan they helped me obtain was everything and more. I’ll 1,000,000,000% be coming back”
“Windstream service and products are unmatched. They are growing in the midwest and will soon offer Fiber in more areas. This is a company to key an eye on and see if they offer service in your area. Products and service I rate this 5 stars.”
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“David Allen was very helpful, explained what I needed to do for my upgrade (US Cell to T-Mobile) and the time frame to do it in, super knowledgeable with all phone types, and he gave me a write up on costs, fee's, plans, etc. I will be heading back to this specific store for my needs as I know I will be in great hands!!”