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8AM - 4:30PM
855 W Bridge Rd, Polk City
Banks
“We had the best experience with Brandon Converse for our home mortgage loan. He explained everything in detail which was perfect for us being first time homebuyers. Luana offered the lowest interest rate, I would highly recommend checking them out for refinancing or new loans!”
“This is my first experience with a bank thats not online/an app, absolutely 14/10 would recommend! Max Purcell (located at the one in Ames) is super understanding, very respectful and responsive, he answered all my questions when it came time to apply for a loan. He walked me through the process and every time i needed it re-explained, he was very understanding, patient, and friendly to work with!!”
“New customer, moving from Wells Fargo. Customer service was great for setting up accounts. Online and in person customer service was better than expected. Savings interest rate is around 3.5% compared to .01%! Bank now requires an appointment to see a banker, required for some transactions. I did have some trouble setting up on line banking, but customer service was very helpful. Bill pay set up was straight forward. Over all satisfactory service.”
8:30AM - 4:30PM
4510 Mortensen Rd #101, Ames
Banks
“The bank itself? Meh .... The people? Super A+. I love all the people at the Mortensen location; they all know me by name. I opened a small account here because the treated my mother so well. I promise you'll like everyone who works there.”
8:30AM - 5PM
200 Airport Rd, Ames
Banks
“Of the various locations throughout Ames, this particular office has the best staff! We are always greeted with kindness, help us efficiently and everyone is so patient with us- even when the kids may not be on their best behavior!”
“Best bank in Ames. I have had an account and dealt with First National since probably 1978 or 1979. I've also dealt with, not going to mention names, a couple of the much larger banks in Ames that was a real nightmare. First National has been and seem to continue to be a much more personable,friendly, and caring bank. I have not had any problems I've experienced at many of the larger banks. For an example: I had a truck loan at one of the "big name brand" banks. I paid my loan off about one year early, it took me eight months to finally get my title after many many phone calls and other unnecessary BS. What a pain in the butt. I'll never use another " name brand" big bank.”
“The lady at the front tellers desk was very helpful and super polite.
She walked me through a process I had no idea about and was super informative so that I could understand how to go about it in the future.”
9AM - 5PM
100 S 16th St, Ames
Banks
“Very easy to work with the people here, Teresa helped me set up my account and she was the best! Very kind and welcoming, didn't talk down to me, explained things well, clearly had my best interest in mind! Glad I'm banking here!”
8:30AM - 5PM
2805 N Ankeny Blvd, Ankeny
Banks
“Just moved to Ankeny and started new accounts at Central Bank. The branch manager was extremely helpful explaining the various options available that met our banking needs. All the bank staff are friendly and eager to assist you in whatever you need to accomplish. If this bank had problems in the past the management team has made corrections to make it a very good bank now. We are happy with Central Bank. Give them a try, we think you will be happy too.”
“Rex was awesome to work with. He was clear and organized in every step of the way. Extremely helpful answering questions to anything we were unsure about. Just a great overall experience with Rex and Availa Bank”
8:30AM - 4:30PM
104 Chestnut St, Ames
Banks
“Just wanted to say thanks to the Vision Banking team for being a true partner to me and my businesses. The teller team is always friendly and many even know my name! Tanner and Jenny are always on top of my business banking needs and questions. I truly appreciate your entire teams dedication to customer service!”
“David Tucker at Great Western Bank has been absolutely wonderful to work with. We've gone through him for two separate loans now and both times he has been prompt, professional, helpful and patient with all of our questions. I highly recommend working with David for your loan needs!”
9AM - 5PM
525 Main St, Ames
Banks
“I am so glad that BMO is in Ames!
I have banked at Bank of the West in Ames since it opened it's doors. They provide great service, timely and accurate accounting and always take time to graciously assist me with my every need. I especially like their online banking as its simple, easy and accessible.
The entire staff is wonderful at helping me in person and on the phone. I truly appreciate this!
I was also a banker at BMO with family members in Wisconsin so I was thrilled when they merged and came to Ames.
I have several accounts at now BMO and I highly recommend utilizing this great bank.”
9AM - 5PM
424 Main St, Ames
Banks
“Today, my girlfriend and I brought in our loose change to be exchanged for cash. There were two tellers there that helped us count our change, and even though they don’t have a coin-counting machine there, the process was fast, efficient and fun. The tellers were both very nice, it only took about 10 minutes (for $77 worth of change) and we had a great conversation! I would definitely recommending coming here to exchange your change for cash and for great service.”
“Anissa in the Ames office is simply amazing. If all of your representatives are as awesome as Anissa, your customers are in the best hands. She not only made my problem feel like it was so easy to solve, she also added her own personal touches. She is so kind. She deserves the highest accolades!!! And probably a raise…..??”
9AM - 5PM
424 Main St, Ames
Banks
“Today, my girlfriend and I brought in our loose change to be exchanged for cash. There were two tellers there that helped us count our change, and even though they don't have a coin-counting machine there, the process was fast, efficient and fun. The tellers were both very nice, it only took about 10 minutes (for $77 worth of change) and we had a great conversation! I would definitely recommending coming here to exchange your change for cash and for great service.”
“My visit to this location was excellent. Devin was very helpful with the details surrounding a loan I wanted to take out. The management team assisted Devin to make the process very easy. The tellers and other staff were very friendly with other customers that walked in as well!!”
9AM - 5PM
405 Main St, Ames
Banks
“I needed help with my account after somebody stole my checkbook. I walked in to Main street branch and was helped very patiently and competently. I've been banking there for a dozen years, with fine service inside the bank, and at the drive-thru. Always great service! I recommend this branch!!!”
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“Judson and Brooke are the best! They do not mess around they are quick and know what they are doing. I highly recommend them to anyone looking for commercial financing.”