Metro by T-Mobile in Marshalltown receives positive reviews for its friendly and helpful staff. Krystal is praised for her kindness and willingness to go above and beyond to assist customers, making complex tasks easy and quick. The store manager is recognized for her expertise and effective help with phone issues and new device selection. Faboila is appreciated for her professional support, while Tim is noted for efficiently handling phone upgrades and transfers. Overall, customers highlight the store's welcoming atmosphere, knowledgeable employees, and quick problem-solving, making it a trusted place for mobile needs.
It was an excellent experience and great help. Im really happy with the service. Thanks Krystal.
January 2026
Regarding my personal experiences @ this store Krystal .....this woman is amazing and goes above and beyond to help a customer er in a time of need. Thank you Krystal!!!
October 2025
The store manager at the Metro here in Marshalltown is by far the best one you guys have had in a really long time. She knows what she's doing. Helps me with all my phone problem. Takes away all of the junk. and helped me pick out my new phone. Thank you Faboila fabulous for all you help.
