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“Manager was amazing! Very helpful and kind. She was so kind to bring my girlfriend and I water and checked up on us multiple times to see if we needed anything. ?”
“Customer service here is so amazing. My code wasn't working because I was in the wrong section as google maps kept telling me the wrong side of the area. They got me in and to my unit on a weekend in an emergency. Can't give five stars cuz my unit was not as cool as I expected nor as clean.”
“The manager Kim was so very kind and helpful ,answered the phone even came to the unit and talked with me and gave me some rules about the storage units,her personality is amazing ,and she was very helpful.”
9:30AM - 6PM
2155 NW 94th St, Clive
Self Storage
“It was so quick and easy to get myself a storage space and set up payment. Megan was really nice and showed me which storage unit was mine, and showed me how to get into the gates!”
“While I was stressed about moving in sight unseen, the day-of couldn’t have been more pleasant! The employee available was super helpful with insurance questions, the space itself was easy to find, and the filling up and locking down was a breeze.
While the entrance is a bit confusing (there are multiple gates off Hickman road, so you have to mind your Google Maps), the experience otherwise was great. Highly recommend!”
“The gentleman who helped me was wonderful and when I called he was courteous and professional. The facility is clean and well maintained. My unit was spacious and easy to access and I felt my belongings were safe. HOWEVER, something is not right with the fees. My unit was advertised at $14/mo and a promotional deal was 50% off for 3 months.
I never got anything 50%. My 1st month was $14-ish. The second month was $28-ish and the 3rd month $36-ish. My first 3 months were supposed to be $7, that's why I got the storage unit, because it LOOKED like value. I'm a low income earner and if I'd known it would be $36 a month I would not have done it. I NOW know that you have to have a protective insurance for it but that was not made clear to me upfront. And I never got the 50% off promotion. So I'm having to re-evaluate whether I want to continue doing business here.”
“First time ever renting a storage unit in my life and everything went real smoothly aside from not being able to sign necessary documents beforehand due to an issue with phone but Patrick was really cool about helping me out and getting everything in order for me. Very grateful for the genuine service he provided. Somehow I feel completely at ease storing my belongings at this company.”
“Just wanted basic information and talked with Tasha on the phone, she was really nice and informative she guided me to the answers I needed and made the whole experience smooth!”
“I inherited special items from my parents, which I needed to place in storage. I searched for clean, well-maintained, temperature controlled storage units in the Des Moines metro area and was very happy to find Rich Leonard and Park Avenue Self Storage. The security and cleanliness of his units are second to none. The owner, Rich, is friendly and easy to work with. I give this 5-star facility my highest recommendation for taking good care of precious family items.”
9:30AM - 6PM
141 SW 63rd St, Des Moines
Self Storage
“I went to put stuff in my camper and Kim came out to be sure I wasn't messing about! She was very nice and I feel like my camper is very safe stored there!”
“This Storage Facility is top of the line, clean and secure. Laurie the Store Manager is very professional and courteous. Her customer service is top of the line. The amount of amenities in the front office if I ever needed them are very helpful as well.”
9:30AM - 6PM
2500 SE 14th St, Des Moines
Self Storage
“When my husband Lonnie and I went in to rent our unit, we were sure of what size we needed. After talking with Sarah for a few minutes and her asking just the right question we ended up getting a unit two sizes bigger.
At first I was skeptical, thinking she was trying to up sale. When we moved in we couldn’t fit one more thing in our unit. We had just enough room.
Had we done it our way, we’d have been in trouble.
Thank you Sarah for your knowledge and expertise. It was truly a pleasure working with someone so kind and professional.
Your help made all the difference”
“Customer service personnel were above & beyond friendly, professional, & courtious. Thank you Mary works late night & Ambet who made it all come together in record time! No errors, I cant think of a time that when I needed something it was flawless. Again ladies thanks it was a pleasure. You boss should give you both a nice holiday bonus for your communocation skills alone. ?”
“We rented a unit with Alyssa. She was totally awesome and answered all of our questions. She took us to the unit for inspection before we started moving our stuff into the unit. Totally recommend Alyssa the go to person for this location!”
“I fully endorse this company and its services. The staff is always incredibly helpful, whether in person, on the phone, or through email. The site is well maintained and clean, I feel everything stored there is safe and secure.”
11AM - 4PM
3800 E University Ave, Des Moines
Self Storage
“I support this place of business 100 % and highly recommend them . I've personally done business multiple times over the years and referred many to them. The owner's Arnie and his wife and son are some of the best people I've met or done business with. Very fair priced with a good variety of sizes of units to suite your needs. Gated and locked with coded entry . 5 STARS ! ?”
Open 24 hours
3216 SE 21st St, Des Moines
Self Storage
8:30AM - 4:30PM
5327 SE 14th St, Des Moines
Self Storage
“I really like this place. The prices are very good. It is very secure and the people working there are so nice. I highly recommend Dino’s for your storage needs.”
“The nicest, the funniest, and most patient person I’ve ever worked with. Seagba came in a clutch and helped me work out a the proper plan for my trip, and patiently waited for me to get my personal finances figured out too. Super cool dude.”
Open 24 hours
2157 NW 114th St, Clive
Self Storage
“I rented a storage unit from Reliable Storage for 2+ years and wouldn’t consider renting anywhere else. Units are clean and are accessible 24/7. The site manager is easy to get a hold of, and answered questions/concerns in a timely manner. I’d recommend Reliable Storage to anyone who needed a suggestion, and would rent here again if needed in the future!”
“The customer service representatives I spoke with on the phone were very pleasant and the young man that assisted me ordering a larger unit while canceling the reservation for a smaller unit was very helpful and so nice.”
9:30AM - 6PM
10135 Hickman Ct, Clive
Self Storage
“The experience was great and they had the right size of unit which was a HUGE plus. I've used storage Mart before and they have always been fantastic. Will use again.”
“Absolutely love Sherry at the front office. My unit is easily accessible and holds my items nice and secure. Sherry was accommodating and even gave me time to move to a bigger unit. Easily accessible kiosk with helpful live people as well as, able to connect with someone on their Facebook page. Highly recommend units at Urban Storage. It's in a central location and a hop skip and a jump from everything. Thank you, Urban Heights for being there for me when I needed it!”
“I bought something off Facebook Marketplace and had to meet the person here to get it. Climate controlled, well lit building and reasonably clean. Thats all I can say about it. Was in and out in less than 5 min. and we didn't discuss the storage logistics at all.?”
“I rented a 10×10 locker at Apex for five months at $80 a month when we were moving. Communication was great. Locker was clean and accessible. A refund I was owed was processed quickly. No problems whatsoever”
“Nothing but positive things to say about Grays Lake Storage. Had my card canceled when in a foreign country and my automatic payment was declined.. they just told me they would wait until I got back. Good people and a great place. Recommend them to anyone.”
“Love this place. I was in need of storage on very short notice and Jerry the owner went out of his way to help me. He has always been kind and easy going. I chose this place because of the reasonable prices and that's never changed. There has never been any surprise fees or raised rent like many other storage facilities I've used in the past. My belongings have always been safe there and I have recommended Keo Storage to multiple friends of mine since I started renting there. Great Place, Great people. Great Service!!!”
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“We rented a unit from The Wright Storage in the process of moving homes. Mary was very kind and helpful, the facility was secure and safe, and there were no issues at at. Highly recommended!”