“I am impressed with the ease of not worrying about losing a key (or someone stealing it) to a lock and having it all accessible from my phone. I am not the most tech savvy, but I am happy with ability to just push a button and it unlocks or locks the door. The staff Tara helped me out with downloading the app and explaining how I can share access with my husband so he has the app on his phone too!”
“The customer service representatives I spoke with on the phone were very pleasant and the young man that assisted me ordering a larger unit while canceling the reservation for a smaller unit was very helpful and so nice.”
“The nicest, the funniest, and most patient person I’ve ever worked with. Seagba came in a clutch and helped me work out a the proper plan for my trip, and patiently waited for me to get my personal finances figured out too. Super cool dude.”
“Customer service here is so amazing. My code wasn't working because I was in the wrong section as google maps kept telling me the wrong side of the area. They got me in and to my unit on a weekend in an emergency. Can't give five stars cuz my unit was not as cool as I expected nor as clean.”