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“I was greeted right away, didn't have to wait for help. A mobile team member, Lucas, offered his help and his knowledge as to what I wanted to do. My problem had some glitches that had to be figured out. I was there afternoon to closing. Lucas kept moving forward as to helping me, I appreciate how hard he worked on my problems and listened to my concerns. He is an asset to customer service. I will be back because of the great job Lucas did.”
“5⭐+ very welcoming knowledgeable: Todd Paulinea Martine (all staff are friendly-I forgot their names. All of your employees represent T-Mobile with great Customer-oriented & service skills, work well under pressure, all of them are great mulitaskers and remain calm with a smile.
We highly recommend T-Mobile and highly value your outstanding employees. Thank you”
“I have been with Cricket for at least 4 yrs. Just as good as any other carrier. Much cheaper than some. Sometimes, their store staff could be bit more on top of issues, but I really have not had a problem.”
“I used to have Verizon, then T-Mobile but they both were expensive and upgrading was a horrible experience. I decided to go to this USCellular and see what my options were as I had my own phone, but wanted a new one as well as explore plans. Not only were all the employees extremely helpful, knowledgeable & kind; they were able to give me all my options very quickly without any extra sales or stuff I didn’t need. I came in the next day and was remembered, had a phone held for me and given many options ALL of which were cheaper than both Verizon and T-Mobile. I spent less than $50 and got a new phone, and all accessories and left with ZERO questions and full confidence I made the right choice. Sabrina A. Was my sales person and she was amazing. Not once was I confused or felt pushed. She did everything to make sure I was paying what I wanted and getting what I wanted. I have her card and will recommend this exact USCellular store to anyone mentioning switching. Awesome experience.”
“Alexis B. was AMAZING!! We needed 4 phones, one with a number, even though we went in close to closing she worked with us to make sure we got what we wanted which went past closing. If you need to shop at this store I recommend calling ahead to see if she is working. I give 4 stars because of the owner, greedy dude knows why, I do not recommend shopping while he is there”
“Stopped by as the SIM card in my phone went out. Jimmy was awesome and even setup and eSIM card for me. Eric and his staff always do an amazing job. Will be back in the future!”
“Dalton is AWSOME!! He got me a good deal an a amazing phone that I love . Helped me get all my stuff off old phone an recover accounts . Hopefully the services is as good as he was . -Bree”
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“Our family had the best experience at this store! We switched from Verizon with 4 phones and a tablet. Linda and Justin were so friendly and professional. Their customer service is the best I have had in a long time. Would definitely recommend this store because of Linda and Justin!”